Back Office Executive - DM2 (Fixed-Term)

Cartier; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury brand in Dubai is seeking a Back Office Executive. This role involves overseeing cash-desk operations, ensuring accurate financial procedures, managing inventory, and supporting retail efficiency. The ideal candidate will have back-office experience, attention to detail, and the ability to thrive under pressure. Knowledge of POS systems and fluency in English is required. Join this prestigious firm to contribute to operational excellence in a vibrant team atmosphere.

Benefits

Energizing environment for career growth

Strong sense of community and belonging

Qualifications

• Proven experience in back-office, stock control, or cash operations.
• Strong accuracy and process discipline.
• Comfortable in both independent and team settings.

Responsibilities

• Manage cash-desk operations and stock procedures.
• Validate sales transactions and execute payment collections.
• Conduct regular inventory checks and report discrepancies.

Skills

Attention to detail

Time management

Problem-solving mindset

Good communication skills

Proficiency in Microsoft Excel

Fluency in English

Familiarity with retail or POS systems

Job description

Back Office Executive - DM2 (Fixed-Term)

WHAT WILL BE YOUR MISSION: As a Back-Office Executive, you will be responsible for applying and upholding all cash-desk and stock procedures within the boutique. You will ensure the smooth and accurate daily operations of both cash and inventory activities, contributing to an efficient and reliable retail environment. Your role is key in supporting the boutique’s sales and operational excellence. The role is based in the United Arab Emirates.

WHAT WILL YOU DO

• Guarantee the application and accuracy of all financial procedures, in alignment with internal controls and audit requirements
• Execute daily opening and closing procedures for the cash desk, ensuring smooth transitions and accountability
• Validate sales transactions before and after payment: check product reference, pricing, discount application (if any), payment amount, customer signature, and necessary approvals
• Execute payment collection processes, including credit cards, cheques, and wire transfers, with proper authorization and documentation
• Ensure follow‑up on special payment situations such as customer deposits, VAT‑off sales, and refunds
• Prepare and submit daily cash‑desk reports as required by management or Finance
• Maintain regular coordination and communication with the financial back office for reconciliations and reporting
• Monitor and verify the daily balance of the cash‑desk, resolving discrepancies immediately
• Investigate and resolve payment issues, errors, or mismatches promptly and accurately
• Bank Deposits:
  • Prepare bank deposits for cash and cheques, ensuring accuracy and proper documentation
  • Complete deposit activities as per banking schedules and internal timelines
  • Share supporting deposit documents with the Finance department in a timely manner
• Daily Stock Management:
  • Manage and document all stock transfers, including:
    • Incoming and outgoing stock movements
    • Boutique‑to‑Boutique (BTQ‑BTQ) transfers
    • Transfers between the Boutique and Corporate or Specialists (BTQ‑Corp, BTQ‑Corp‑Specialist)
  • Conduct quality control checks for all stock received and dispatched, ensuring all items are intact, labeled, and documented
  • Manage client reservations and consignments, ensuring accurate system tracking and physical storage
  • Prepare and maintain items for boutique display, including packaging and readiness for presentation
  • Oversee all price labeling activities and implement price changes accurately in coordination with merchandising guidelines
• Inventory Management:
  • Lead and support the annual inventory count process
  • Execute cycle counts as per the schedule defined by HQ or local management
  • Conduct ad hoc spot checks and reconcile discrepancies when identified
  • Collaborate with the Boutique Manager and relevant departments to ensure inventory integrity

HOW WILL YOU EXPERIENCE SUCCESS WITH US

• Proven experience in back‑office, stock control, or cash operations — ideally within retail or luxury environments
• Strong attention to detail, accuracy, and process discipline
• Excellent organization, time management, and ability to work under pressure
• High sense of responsibility, discretion, and integrity when handling cash and inventory
• Comfort working both independently and as part of a team in a dynamic boutique setting
• Good communication skills and a proactive, problem‑solving mindset
• Familiarity with retail or point‑of‑sale (POS) systems is a plus
• Fluency in English is required; Arabic or French is a plus
• Proficiency in Microsoft Office tools, especially Excel

WHAT DO WE OFFER

At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive. We empower individual talents, united by a shared commitment to excellence and inspired by the world’s diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences. We offer an energizing environment for career growth and the opportunity to contribute your vision to a legacy of creativity. We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, and nurturing a strong sense of belonging. Join us at Cartier, a place like no other, forever moving forward.

YOUR JOURNEY WITH US

If your application is shortlisted, a member of our Talent team will be in touch for an initial conversation. You will then meet with the Boutique Manager and the HR team. If there is a mutual match, we will be delighted to welcome you to Cartier. If you are organized, methodical, and take pride in supporting operational excellence behind the scenes, this role is for you. Take your next step with Cartier. We look forward to hearing from you.