AVP, Soft Services & Front Office Excellence

FAB; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading financial institution in Abu Dhabi is seeking a responsible individual to manage a diverse team overseeing Soft Services operations. This role requires exceptional people management skills to ensure productivity and adherence to quality standards. Responsibilities include leading front office and support operations, inspecting services, and aligning departmental goals with organizational objectives. The chosen candidate will also collaborate with international representatives to implement uniform standards. A proactive approach to fostering a values-driven culture and achieving operational excellence is essential.

Qualifications

• Exceptional people management skills for coordinating a diverse workforce.
• Strong leadership skills aimed at achieving departmental goals.
• Ability to foster a values-driven culture and address workforce challenges.

Responsibilities

• Lead the Soft Services unit and manage essential day-to-day operations.
• Oversee quality and compliance of services provided across all locations.
• Collaborate with international teams to maintain service standards.

Job description

A leading financial institution in Abu Dhabi is seeking a responsible individual to manage a diverse team overseeing Soft Services operations. This role requires exceptional people management skills to ensure productivity and adherence to quality standards. Responsibilities include leading front office and support operations, inspecting services, and aligning departmental goals with organizational objectives. The chosen candidate will also collaborate with international representatives to implement uniform standards. A proactive approach to fostering a values-driven culture and achieving operational excellence is essential.