Automotive Service Manager: Lead Team and Elevate Service

مجموعة قرقاش; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive services company in Dubai seeks a Service Manager to oversee the service department. The candidate will be responsible for managing a team, ensuring high-quality customer service, and optimizing service operations for efficiency and profitability. Candidates should have 5-7 years of experience in a similar role, with a strong understanding of automotive systems and dealership operations. This position promises a dynamic work environment with opportunities for growth.

Qualifications

• A minimum of 5-7 years working experience in a similar role with at least 4 years of experience managing a team.
• Proven experience as a Service Manager in an automotive dealership.

Responsibilities

• Manage and support a team of workshop supervisors, service advisors, technicians, and support staff.
• Ensure excellent customer service experience by addressing and resolving customer concerns promptly.
• Plan and organise daily service operations to maximise efficiency.

Skills

Strong leadership skills

Excellent communication

Understanding of automotive systems

Knowledge of dealership management systems

Multitasking ability

Problem-solving skills

Familiarity with industry regulations

Education

Vocational School or above

Job description

A leading automotive services company in Dubai seeks a Service Manager to oversee the service department. The candidate will be responsible for managing a team, ensuring high-quality customer service, and optimizing service operations for efficiency and profitability. Candidates should have 5-7 years of experience in a similar role, with a strong understanding of automotive systems and dealership operations. This position promises a dynamic work environment with opportunities for growth.