Auto Service Advisor – Elevate Customer Experience

Al-Futtaim Automotive; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive service provider in Dubai is seeking a passionate Service Advisor. The role involves building lasting customer relationships, driving revenue, and providing expert advice on vehicle services. Ideal candidates will have 3–5 years of experience in an automotive dealership, a degree in Automobile or Mechanical Engineering, and a commitment to excellent customer service. Join a dynamic team focused on delivering exceptional customer experiences and maintaining high service standards.

Qualifications

• Minimum of 3–5 years as a Service Advisor in an automotive dealership.
• Strong English communication skills; Arabic is a plus.

Responsibilities

• Create strong, long-lasting connections with customers.
• Drive monthly revenue through strategic upselling.
• Address customer needs with expert advice.

Skills

Customer Service

Technical Knowledge

Communication Skills

Education

Diploma or Bachelor’s degree in Automobile/Mechanical Engineering

Tools

MS Office

SAP

Job description

A leading automotive service provider in Dubai is seeking a passionate Service Advisor. The role involves building lasting customer relationships, driving revenue, and providing expert advice on vehicle services. Ideal candidates will have 3–5 years of experience in an automotive dealership, a degree in Automobile or Mechanical Engineering, and a commitment to excellent customer service. Join a dynamic team focused on delivering exceptional customer experiences and maintaining high service standards.