Assistant Transportation Manager

Hilton Worldwide, Inc.; Ras al-Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality brand is seeking an Assistant Transportation Manager to oversee all transportation services, optimize logistics, and enhance guest experiences. You will manage daily operations, ensure timely service and compliance with safety standards, and lead a team focused on exceptional service. Ideal candidates will have a background in hospitality or logistics and demonstrate outstanding leadership abilities. Join a company dedicated to providing memorable experiences in a dynamic hospitality environment.

Qualifications

• Proven success in transportation or logistics operations.
• Strong ability to inspire and lead a successful team.
• Experience in hotel or hospitality transport management.

Responsibilities

• Oversee daily transportation operations and logistics.
• Ensure exceptional service levels and timely coordination.
• Optimize routing and fuel usage to control operational costs.

Skills

Knowledge of hotel and service industry

Leadership abilities

Results-oriented in logistics

Guest service passion

Education

Degree in Hospitality Management or Logistics

Job description

Job Description - Assistant Transportation Manager (HOT0C7IH)

Job Description

Job Number

Assistant Transportation Manager (HOT0C7IH)

Work Locations

Hampton by Hilton Marjan Island Marjan Island Boulevard, Marjan Island Ras Al Khaimah TBD

JOB DESCRIPTION

The Assistant Transportation Manager is responsible for overseeing all transportation services provided by the hotel, ensuring an exceptional experience for guests and team members, while optimizing logistics operations, evaluating performance, and aligning staffing with service demands.

What will I be doing?

As the Assistant Transportation Manager, you will be responsible for managing all hotel-related transportation services to deliver a seamless and excellent experience to guests and internal clients. You will also be expected to optimize scheduling, maintain safety standards, and ensure operational efficiency. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Oversee daily transportation operations, guest shuttles, and internal logistics
• Ensure exceptional service levels and timely coordination of transportation services
• Evaluate guest satisfaction and implement improvements based on feedback
• Monitor fleet condition, cleanliness, and maintenance to ensure safety and compliance
• Optimize route planning, fuel usage, and operational costs
• Maintain strong communication with hotel departments, guests, and third-party transport providers
• Ensure staffing levels are aligned with business needs
• Provide ongoing training and development for transportation staff
• Conduct regular team meetings and follow up with action plans
• Address performance concerns in line with company policies and procedures
• Recruit, lead, and support the professional growth of the transportation team
• Ensure full compliance with hotel policies, traffic regulations, and health and safety standards

What are we looking for?

The Assistant Transportation Manager serving Hilton brands is always working on behalf of our Guests and in collaboration with other Team Members. To successfully fulfill this role, you should demonstrate the following attitude, behaviors, skills, and values:

• Strong knowledge of the hotel, hospitality, or service industry
• Proven success in transportation or logistics operations, with the ability to drive results, control costs, and build guest loyalty
• Outstanding leadership abilities to inspire and lead a successful team
• Managerial experience in transportation, logistics, or mobility within hotels or hospitality centers
• Degree or diploma in Hospitality Management, Logistics, or a related field (advantage)
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job

Guest Services, Operations, and Front Office