Assistant Manager Leisure

Hyatt Corporation; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Sales professional to maximize revenue and enhance client relationships. Responsibilities include sales target achievement, maintaining comprehensive records, and ensuring guest satisfaction through effective communication. The ideal candidate will have a relevant degree in Hospitality or Tourism, along with a minimum of 2 years of sales experience in hotel operations. Strong problem-solving and interpersonal skills are essential for success in this role.

Qualifications

• Bachelor's degree or diploma in Hospitality or Tourism management is required.
• Minimum 2 years of work experience in hotel Sales.
• Possess strong problem-solving and interpersonal skills.

Responsibilities

• Maximize sales and achieve defined targets.
• Maintain records of Sales Agreements and Contracts.
• Handle guest inquiries and report complaints efficiently.

Skills

Sales expertise

Interpersonal skills

Problem-solving skills

Education

Relevant degree or diploma in Hospitality or Tourism management

Job description

Responsibilities

• Maximize sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments.
• Maintain complete and supported records of all Sales Agreements, Contracts and Quotations for the Residences.
• Establish an efficient trace file to ensure that all business booked is properly tracked.
• Submit Sales report in a timely manner.
• Entertain and conduct residences inspections to clients whenever required.
• Establish and maintain strong relationship with the established clientele and constantly explore new business opportunities.
• Liaise and work closely with the related operation departments ensuring guest's requests and expectations are met.
• Handle guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, ensure that the necessary follow-up is conducted in a timely manner.

Qualifications

• Relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in Sales in hotel operations.
• Good problem solving, administrative and interpersonal skills.