Assistant Housekeeping Manager

Hilton; Abu Dhabi; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading global hospitality company is seeking an Assistant Housekeeping Manager in Abu Dhabi. The role involves overseeing housekeeping operations, training team members, and ensuring excellent customer service. Candidates should have managerial experience in housekeeping or related fields, a high school diploma, and proficiency in Microsoft Office. This position offers the chance to work in a dynamic environment focused on exceptional guest experiences.

Qualifications

• Experience in a managerial or supervisory capacity within the hotel/leisure/retail sector.
• Proficiency with basic computer programs.
• Knowledge of Workplace Health Safety and Hygiene.

Responsibilities

• Assist with overseeing housekeeping and laundry operations.
• Monitor standards and assist the Executive Housekeeper.
• Support guest service and training for team members.
• Liaise with engineering for maintenance projects.

Skills

Housekeeping/laundry experience

Excellent leadership

Interpersonal skills

Communication skills

High customer service commitment

Ability to work under pressure

Flexibility

Education

High school certificate or equivalent

Tools

Microsoft Office

Job description

LXR Hotels & Resorts is a collection of independent luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience combining authentic service with refined elegance and cultural richness. At LXR we believe in creating unforgettable moments for our guests and extraordinary opportunities for our team members.

An Assistant Housekeeping Manager will support all Housekeeping and Laundry operations including the development of the Team Members within the group so to provide an exceptional experience for our Guests.

What will I be doing

As an Assistant Housekeeping Manager you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Housekeeping Manager will also be required to assist the Executive Housekeeper/Assistant Executive Housekeeper and monitor standards. Specifically you will be responsible for performing the following tasks to the highest standards:

• Assist with overseeing Housekeeping/Laundry operations
• Assisting on implementing the Brand Standard reviews amendments and deletions
• Support departmental targets and objectives, work schedules, budgets and policies and procedures
• Monitor the appearance standards and performance of all Housekeeping Team Members with an emphasis on training and teamwork
• Support managing training and developing the team
• Provide excellent guest service
• Monitoring proper usage and compliance with hazardous chemical and hazard communication program.
• Monitoring inventory of keys and Lost & Found procedures
• Review SALT responses and share the result with the team daily basis and plan for improvement when required
• Monitoring the housekeeping services in Recreation and Food & Beverage related areas operation on a regular basis
• Liaison with engineering department and organizing the maintenance projects in order to keep the property in good condition

EOE/AA/Disabled/Veterans

What are we looking for

An Assistant Housekeeping Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude, behaviours, skills and values that follow:

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A high school certificate or equivalent
• Proficiency at a basic level with computers and computer programs including Microsoft Office
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Knowledge of Workplace Health Safety and Hygiene is essential
• Strong communication skills
• A passion for delivering exceptional levels of guest service

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Required Experience

Manager