Assistant Chief Concierge: Lead Guest Experience & Team

Hilton; Abu Dhabi; On-site; AED 60,000 - 75,000; Full time

Job summary

A leading global hospitality company is seeking an Assistant Chief Concierge in Abu Dhabi. You will supervise the Concierge Team and set department goals to provide exceptional Guest experiences. The ideal candidate will have leadership skills, front office supervisory experience, and a degree in Hotel Management. This position offers a chance to work in a dynamic environment focusing on guest satisfaction and team collaboration.

Qualifications

• Front Office supervisory experience in the hotel leisure or retail sector is essential.
• Strong ability in up-selling and marketing programmes.
• Passion for delivering exceptional guest service.

Responsibilities

• Supervise daily Concierge operations.
• Set departmental objectives and work schedules.
• Monitor Guest satisfaction and implement improvements.

Skills

Leadership skills

Interpersonal communication skills

Customer service

Commercial awareness

Education

Degree or diploma in Hotel Management

Job description

A leading global hospitality company is seeking an Assistant Chief Concierge in Abu Dhabi. You will supervise the Concierge Team and set department goals to provide exceptional Guest experiences. The ideal candidate will have leadership skills, front office supervisory experience, and a degree in Hotel Management. This position offers a chance to work in a dynamic environment focusing on guest satisfaction and team collaboration.