Area Manager, Operations

Amazon; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading global logistics company in Abu Dhabi seeks a motivated Area Manager to lead a team of hourly employees. This role involves managing safety, quality, and productivity while ensuring customer delivery commitments. Ideal candidates will have at least 2 years of management experience, a Bachelor's degree or equivalent, and be able to work flexible hours including weekends. Join us to help deliver exceptional service to our customers.

Qualifications

• 2 years of employee and performance management experience required.
• Must work a flexible schedule including weekends and holidays.
• UAE national with family book.

Responsibilities

• Support, mentor and motivate your team.
• Manage safety, quality, and productivity.
• Collaborate with support teams to meet business objectives.

Skills

Performance management

Team mentoring

Safety management

Education

Bachelor's degree or equivalent

Job description

Job description

ABOUT AMAZON
Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated customer-focused individuals who want to join our team as an Area this role you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety quality attendance and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time to the right location.

Our Operations workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customers door. Please note that all workflows have slight building variations but one thing is constant: our vision and dedication to the customer.

Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!

Key Responsibilities and Job Elements

• Support, mentor and motivate your team
• Manage safety, quality, productivity and customer delivery promises
• Collaborate with all support teams including Safety Ops, Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours and frequently push, pull, squat, bend and reach as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments and grocery locations include refrigerated environments)
• Work a flexible schedule (weekends and/or overnight shifts)

Basic Qualifications

• 2 years of employee and performance management experience
• Bachelor's degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area including weekends, nights and/or holidays
• UAE national with family book

Preferred Qualifications

• 1 year of performance metrics process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Required Experience:

Manager