Area Manager, Operations

Q Express Documents Transport LLC - Dubai South Branch; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global fulfillment company is seeking a motivated Area / Shift Manager in Dubai. In this role, you will manage a diverse team, ensuring safety and efficiency in operations. The position requires strong leadership skills, data analysis capabilities, and the ability to communicate effectively with various stakeholders. Candidates should have a Bachelor's degree or relevant experience. This is a hands-on role that demands flexibility in work schedules and locations, contributing to overall operational success.

Qualifications

• Bachelor's degree or 2+ years of Amazon experience.
• Ability to work flexible schedules including weekends and holidays.
• Experience in communicating with diverse audiences.

Responsibilities

• Promote safety culture within the team.
• Lead and manage the operational team effectively.
• Analyze performance data for process improvements.
• Collaborate with managers on shift standardization.

Skills

Team leadership

Data analysis

Process improvement

Safety management

Education

Bachelor's degree or equivalent

2+ years of Amazon (blue badge / FTE) experience

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

When you join Amazon as an Area / Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge / FTE) experience
• Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays

PREFERRED QUALIFICATIONS

• Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
• Experience in warehouse operations and logistics or equivalent
• Experience with Microsoft Office including Outlook, Word, and Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers.