Application Support Manager –.NET / Flutter / Drupal

Black Pearl Consult; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global technology company in Dubai is seeking a Technical Lead. This role involves managing application maintenance and performance, leading a small team, and ensuring system reliability across .NET, Flutter, and Drupal. The ideal candidate will have extensive experience in software development and application support, with strong technical expertise and leadership skills.

Qualifications

• Minimum 10 years of hands-on experience in software development and application support.
• Strong command of .NET Framework (C#, ASP.NET, MVC, Web API) and integration with Flutter.
• Proven experience in Application Management Services (AMS) with strong focus on support and upgrades.

Responsibilities

• Manage the end-to-end maintenance and enhancement of existing software applications.
• Provide technical leadership across .NET, Flutter, and Drupal environments.
• Lead Application Management Services operations including incident management and troubleshooting.

Skills

C#

Dart

PHP

JavaScript

.NET Framework

Azure

CI/CD pipelines

Docker

Kubernetes

Leadership

Analytical thinking

Teamwork

Education

Bachelor’s or Master’s degree in Computer Science, IT, or a related field

Tools

Git

SVN

RESTful APIs

Job description

Job Description

We are hiring a Technical Lead for a leading global technology company. The role focuses on software maintenance and application support, not on project management. The ideal candidate is a hands‑on technical leader with strong experience in managing application performance, stability, and enhancements.

You will lead a small team responsible for maintaining, optimizing, and supporting existing systems built on .NET Framework, Flutter, and Drupal, while ensuring seamless performance and reliability.

Key Responsibilities

• Manage the end‑to‑end maintenance and enhancement of existing software applications.
• Provide technical leadership across .NET, Flutter, and Drupal environments.
• Lead Application Management Services (AMS) operations—incident management, troubleshooting, upgrades, and proactive system monitoring.
• Ensure all systems meet SLA standards, performance benchmarks, and security requirements.
• Mentor developers, conduct code reviews, and ensure adherence to best practices.
• Collaborate with QA, DevOps, and product teams to resolve technical issues efficiently.
• Develop documentation and reports for system health, improvements, and change requests.
• Stay updated with new technologies and recommend enhancements for system scalability and stability.

Requirements

• Bachelor’s or Master’s degree in Computer Science, IT, or a related field.
• Minimum 10 years of hands‑on experience in software development and application support.
• Strong command of .NET Framework (C#, ASP.NET, MVC, Web API) and integration with mobile apps built in Flutter.
• Experience managing and maintaining Drupal CMS (v8/9/10), including module development and API integrations.
• Proven experience in Application Management Services (AMS) with strong focus on support, upgrades, and incident resolution.
• Working knowledge of Azure, CI/CD pipelines, Docker, and Kubernetes is a plus.
• Excellent communication and leadership skills with a collaborative mindset.

Technical Skills

Languages: C#, Dart, PHP, JavaScript

Frameworks: .NET Core, Flutter SDK, Drupal CMS

Databases: SQL Server, MySQL, PostgreSQL

Tools: Git, SVN, RESTful APIs

Soft Skills

Leadership, analytical thinking, teamwork