AppleCare Sales Business Development Manager, MEA

Apple; Dubai; On-site; AED 330,000 - 441,000; Full time

Job summary

A leading technology company is seeking a Business Development Manager to drive sales in the Middle East and Africa. You will create partnerships with retailers and carriers, develop strategic plans, and execute sales initiatives for AppleCare Services. The role requires proven sales experience in the consumer electronics sector, fluency in English and Arabic, and a strong capability to manage key accounts. The position is based in Dubai with significant travel across the region.

Qualifications

• Proven experience in sales in the consumer electronics industry.
• Ability to influence and drive performance through channel partners.

Responsibilities

• Drive regional sales results across assigned countries.
• Develop and execute strategic plans for country and accounts.
• Manage key accounts and implement account plans.
• Collaborate internally with various Apple teams.
• Lead negotiations for AppleCare Service contracts.

Skills

Sales experience in consumer electronics

Relationship management

Fluent in English

Fluent in Arabic

Job description

Summary

At Apple, we believe in hard work, a fun environment and the creativity and innovation that only comes about when hardworking people from diverse backgrounds approach problems from varying perspectives.

The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team is in many ways, the face of Apple to our largest customers.

The Business Development Manager creates partnerships with Resellers/Retailers and Carriers, formulating strategies to deliver revenue growth with AppleCare agreement sales and parts sales. You will work with a cross-functional team in developing strategies and business cases, structuring and executing partnerships, and driving pivotal initiatives to grow our AppleCare Services business.

As part of the AppleCare Sales team, you will align projects and programs across multiple divisions to ensure successful execution of the sales strategies and programs in your assigned countries.

The role covers the Middle East & Africa region. Reporting to the Regional Sales Leader, the role is based in Dubai and will require substantial travel within the region.

Description

• As an AppleCare Sales BDM you are responsible for developing the business within the dedicated region (MEA). The key tasks involve:
• Drive regional sales results across your assigned countries. Builds and execute tactical activities with team-members to achieve regional/country targets.
• Developing and executing strategic plans for country and accounts, defining the go to market approach for each country. Provide regular reporting on key achievements in business reviews.
• Execute tactical performance programs with the partners to achieve the quarterly/yearly accounts and country targets.
• Manage key accounts in your assigned countries. Drive weekly customer engagement and implement account plans. Build and maintain relationships with local insurer teams in each country.
• Collaborate internally with various Apple team to achieve results. They include besides the Apple Care teams (Sales Support, Field Service Teams, Sales Development teams) the finished goods Country Leadership team (Consumer/Carrier leads) and Account Execs for key accounts.
• Inspire and educate the finished goods country teams to promote AppleCare products.
• Lead negotiations for AppleCare Service contracts with Retailers, Carriers and Insurers in your assigned regions/countries.

Minimum Qualifications

• Proven experience in sales in the consumer electronics industry, having influenced and driven performance through channel partners while maintaining strong relationships with senior stakeholders.
• Fluent in English and Arabic.

At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.