Analytical Sales Support

ABB; Dubai; On-site; AED 330,000 - 441,000; Full time

Job summary

A leading global analytical solutions provider in Dubai is seeking a professional to manage the entire enquiry-to-order process for analytical instruments. The ideal candidate will have 7–10 years of experience, a degree in Engineering, and strong coordination skills with clients and factories. This role offers an opportunity to contribute to improving customer satisfaction and profitability.

Benefits

Opportunity for professional growth

Dynamic work environment

Impactful projects

Qualifications

• 7–10 years of relevant experience in handling RFQs and bids for analytical solutions.
• Experience coordinating with multiple stakeholders for project execution.
• Fluent in English.

Responsibilities

• Manage the entire enquiry-to-order process for analytical instruments.
• Lead the evaluation of RFQs and prepare competitive bids.
• Design sample handling systems and provide technical support.

Skills

Technical expertise

Analytical skills

Communication skills

Problem-solving

Detail-oriented

Education

Degree in Engineering or a related technical discipline

Tools

ABB quotation tools

Job description

På ABB hjälper vi industrier att bli snabbare, mer resurseffektiva och hållbara. Här är framsteg en självklarhet - för dig, ditt team och hela världen. Som global marknadsledare ger vi dig rätt förutsättningar för att lyckas med det. Det kommer inte alltid att vara enkelt - utveckling kräver mod och styrka. På ABB är du aldrig ensam. Run what runs the world.

Denna position rapporterar till:

Sales Manager

In this role, you will be responsible for managing the entire enquiry-to-order process for analytical instruments, ensuring high-quality proposals and timely delivery. Each day, you will lead the evaluation of RFQs, coordinate with factories, clients, and internal teams for technical and commercial clarifications, and prepare competitive bids in line with global and country-specific guidelines.

You will also design sample handling systems, provide technical and commercial support, and ensure smooth order execution through accurate documentation and coordination.

By leveraging your strong technical knowledge of analytical products and systems, you will contribute to improving customer satisfaction, maintaining profitability, and positioning the company as a leading global analytical solutions provider.

This role is reporting to the Sales Manager in Dubai. Main stakeholders are clients, factories, Front-End Sales (FES) teams, procurement, logistics, and the internal execution team.

Key Responsibilities

• Reviewing RFQs for feasibility, conducting tender/bid and SCP approvals in line with SOA, country, and global guidelines
• Coordinating with factories for offer preparation and with clients for technical clarifications to ensure completeness and accuracy
• Preparing high-quality offers and proposals within defined deadlines to support business growth and customer satisfaction
• Designing sample handling systems and coordinating with system integration units (ABB or third-party) for technical execution
• Completing technical queries, ensuring compliance, and supporting the technical bid evaluation process
• Analyzing feedback from FES on technical and commercial aspects, and collaborating with managers and factories to optimize pricing and profitability
• Validating client technical and documentation requirements upon order receipt and resolving discrepancies with FES and clients
• Processing orders by preparing accurate documentation (preorder, FCM, CR) for smooth project handover to the execution team
• Reviewing and confirming Order Acknowledgements from both internal Order Handling and factory Procurement Teams for technical, pricing, and delivery accuracy
• Monitoring order delivery timelines and acting as a liaison between logistics and clients while providing ongoing technical support for the Analytical Product Line in the region

Qualification details: Qualifications:

• You have strong technical expertise and in-depth knowledge of analytical products, systems, and process applications
• Bring at least 7–10 years of relevant experience in handling RFQs, bids, and technical-commercial coordination for analytical solutions
• You have proven ability to manage complex enquiries and deliver high-quality offers within tight deadlines
• You are experienced in coordinating with multiple stakeholders including factories, clients, and sales teams to ensure smooth project execution
• Familiarity with ABB quotation tools and global business processes is nice to have
• You demonstrate excellent analytical, problem-solving, and communication skills
• You are detail-oriented, organized, and capable of working independently while maintaining strong team collaboration
• You hold a degree in Engineering or a related technical discipline
• Fluent in English

What's in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Be part of something bigger. This is where progress is powered, teams initiate action, and we move the world forward together.

Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

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