AI Platform Support Engineer — Drive Autonomous Agent Success

Botpress, Inc.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading AI startup is seeking a Technical Support Engineer in Dubai. This role involves troubleshooting technical issues and ensuring customer satisfaction with AI automation solutions. Ideal candidates should be excellent communicators with strong technical skills, familiar with modern web technologies, and passionate about AI. Remember, this position not only offers a dynamic work environment but also a chance to contribute to the future of enterprise automation.

Benefits

Competitive salary

Flexible benefits

Qualifications

• Strong technical troubleshooting skills are essential.
• Excellent communication abilities are necessary.
• Familiarity with language models and AI applications is desirable.

Responsibilities

• Investigate and troubleshoot technical issues reported by customers.
• Communicate clearly through chat, email, and video calls.
• Collaborate with engineering to suggest improvements.

Skills

Technical troubleshooting skills

Familiarity with modern web technologies

Clear and empathetic communication

Comfortable with TypeScript, Node.js, Javascript, React

Experience with APIs

Knowledge of AI/LLMs

Job description

A leading AI startup is seeking a Technical Support Engineer in Dubai. This role involves troubleshooting technical issues and ensuring customer satisfaction with AI automation solutions. Ideal candidates should be excellent communicators with strong technical skills, familiar with modern web technologies, and passionate about AI. Remember, this position not only offers a dynamic work environment but also a chance to contribute to the future of enterprise automation.