Africa Sales Support Executive — Drive Client Growth

Franklin Templeton; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading investment firm is seeking a Sales Support Executive in Dubai to support the sales team managing Africa. Responsibilities include handling client queries, assisting in client retention, and ensuring timely reporting. Ideal candidates should have a degree in finance or economics, understand investment processes, and possess strong communication skills. Experience in Asset Management is preferred. This role offers a dynamic work environment and opportunities for professional growth.

Benefits

Employee well-being programs

Learning opportunities

Diverse culture and environment

Qualifications

• 1-3 years of experience in Asset Management preferred.
• Strong understanding of investment processes.
• Ability to converse in Zulu, Xhosa, Afrikaans, Swahili, Arabic is advantageous.

Responsibilities

• Act as support to External Wholesalers managing Africa.
• Respond to internal and external client queries.
• Monitor literature requests and assist with client servicing.

Skills

Client Service

Communication Skills

Investment Knowledge

Decision Making

Teamwork

Education

University degree in finance or economics

Tools

CRM systems

Job description

A leading investment firm is seeking a Sales Support Executive in Dubai to support the sales team managing Africa. Responsibilities include handling client queries, assisting in client retention, and ensuring timely reporting. Ideal candidates should have a degree in finance or economics, understand investment processes, and possess strong communication skills. Experience in Asset Management is preferred. This role offers a dynamic work environment and opportunities for professional growth.