Administrative Coordinator

Dicetek LLC; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A local consulting firm is seeking candidates for a role focused on customer service and accounting. Responsibilities include managing customer relations, analyzing business processes, and preparing VAT verification reports. Candidates should possess a Bachelor's degree and have at least two years of relevant experience. Proficient communication skills and Microsoft programs knowledge are essential. This position is particularly suited for Arabic nationals based in Abu Dhabi.

Qualifications

• Minimum two years’ experience working in the field.
• Arabic national required.
• Good to advance Microsoft programs knowledge.

Responsibilities

• Provide a high level of customer service and care.
• Analyze and document business processes to enhance efficiencies.
• Manage and follow up on all department-related emails.

Skills

Customer service

Communication skills

Accounting knowledge

Microsoft programs

Education

Bachelor University Degree

Job description

General

• Provide a high level of customer service and care.


• Present the company in a professional manner in all business fields.


• Self-development and continuing personal development.

Policies, Systems, Processes And Procedures

• Analyses and document business process and problems to develop solutions to enhance efficiencies.

Pmc

• FTA cases registration (ShareFolder, excel and oracle system)


• FTA reconciling (weekly & monthly basis)


• Business monthly reports (Performance Indicator KPI, Pending cases, and under process cases reports.


• Draft & issue VAT verification reports.


• Monthly MIS preparation.


• Manage and follow up all kind of e-mails related to the department, contact the customers and clients based on business needs.


• Ensure a high standard of report output and quality control.

Minimum Qualification

• Bachelor University Degree


• Good communication skills


• Accounting knowledge


• Good to advance Microsoft programs knowledge.


• Minimum two years’ experience working in the field.


• Arabic national