Account Manager, Research & Insights

Daniel J Edelman Holdings; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global research consultancy in Dubai is seeking an Account Manager to manage medium to large-scale projects. The role involves building relationships with clients, conducting data analysis, and delivering insightful reports. Candidates should have a relevant degree, experience in Research & Insights, and a strong understanding of the Middle East region. Conversational skills in Arabic are a plus.

Qualifications

• Hands-on experience within Research & Insights.
• Fluency in English; Arabic is a strong advantage.
• Strong understanding of Middle East region.

Responsibilities

• Methodological design and project planning.
• Data analysis and development of storytelling reports.
• Managing multiple projects and stakeholder relationships.

Skills

Ownership of tasks

Curiosity

Attention to detail

Project management

Communication

Education

University degree in relevant field

Tools

Brandwatch

TalkWalker

Data analysis tools

Job description

Overview

Edelman Data & Intelligence (DXI) is a global, multidisciplinary research, analytics and data consultancy with a distinctly human mission.

We use data and intelligence to help businesses and organizations build trusting relationships with people: making communications more authentic, engagement more exciting and connections more meaningful.

DXI brings together and integrates the necessary people-based PR, communications, social, research and exogenous data, as well as the technology infrastructure to create, collect, store and manage first-party data and identity resolution. DXI is comprised of over 350 research specialists, business scientists, data engineers, behavioral and machine-learning experts, and data strategy consultants based in 15 markets around the world.

To learn more, visit: https://www.edelmandxi.com

Edelman Data & Intelligence (DXI) is looking for an Account Manager to join our team in Dubai. As an Account Manager, you will manage medium to large-scale projects including primary (quantitative and/or qualitative) and/or secondary research methodologies. The role involves working with clients, internally and externally, to build relationships and deliver projects with the support of our team in the UAE and across EMEA.

Minimum Requirements

• University degree in business, marketing, communications, social or political science, statistics, economics, or any other relevant field
• Previous hands-on experience within Research & Insights either at an agency or in-house
• Strong understanding of the Middle East region, including its cultural nuances, geopolitical landscape, and business environment
• Fluency in English. Fluency in Arabic and other languages is a strong advantage.
• Hands-on experience in data and statistical analysis tools

Required Skills & Behaviours

• Ability to take ownership of a variety of tasks, a ‘can-do’ attitude.
• Curiosity and problem-solving mindset.
• High degree of accuracy and attention to detail.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Ability to articulate and communicate ideas and thoughts.
• Understanding and being open to working with people from different cultural backgrounds
• Experience with a mix of data and insights tools is a strong advantage. This may include – but not limited to – social listening tools (Brandwatch, TalkWalker, Meltwater, Synthesio...), audience intelligence solutions (Global Web Index, Demographics Pro...), trends analysis platforms (Insider Intelligence, Mintel, Google Trends, WARC...), etc.

Key Responsibilities

• Project design
  • Methodological design (primary and/or secondary): scope of work, research tools, deliverables…
  • Project planning and internal resource management
  • Tracking project-related costs and revenues to ensure their commercial profitability

• Production
  • Data analysis (from primary and secondary sources) and creation of storytelling reports
  • Development of recommendations and key insights
  • Creation of presentations for internal stakeholders at Edelman for our end clients
  • Providing strategic and consultative guidance to the Edelman teams and our end clients

• Project management
  • Working on several projects at the same time (in different subject areas and with different teams)
  • Managing stakeholders’ relationships, both internal and external
  • Ensure client satisfaction by delivering high-quality client servicing

• People management
  • Training junior profiles and sharing knowledge when relevant
  • Efficiently delegating tasks and setting clear goals for more junior team members
  • Providing team members with ongoing constructive feedback

• Business Development
  • Proposal writing, including methodological design and costing
  • Developing presentations using visual storytelling
  • Identifying growth opportunities for existing clients

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.