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Resumo da oferta
A leading hospitality service provider in Roodepoort, South Africa is seeking a customer service professional. The role involves welcoming and assisting guests, managing reservations, and ensuring high-quality customer service. Candidates should have experience in managing customer relations and a strong command of English. Familiarity with Opera software is a plus. This position offers an opportunity to work within a dynamic team focused on excellent service delivery.
Qualificações
- Experience of managing customer relations face to face and via phone.
Responsabilidades
- Welcome, assist and direct guests correctly in a friendly and polite way.
- Provide high quality customer service at all times.
- Manage telephones, emails and reservations in a prompt and professional manner.
Conhecimentos
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.