Warehouse Dispatch Clerk

Placements24; East London; Hybrid; ZAR 150,000 - 210,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Paid annual leave

Sick leave benefits

On-the-job training

Team-oriented environment

Work-life balance

Job summary

Placements24 is seeking a Warehouse Dispatch Clerk for their East London operation. You will handle shipping docs, coordinate with transport providers, verify orders, and maintain accurate records.

The role blends on-site operational tasks with remote administrative duties to support timely dispatch. Ideal candidates bring 1–2 years in dispatch/warehouse roles, basic logistics knowledge, and strong MS Office skills.

Qualifications

• High school diploma or equivalent; logistics/admin qualification preferred.
• 1–2 years in dispatch, admin or warehouse roles.
• Basic understanding of warehouse operations and shipping procedures.
• Proficiency with MS Office (Excel, Word, Outlook).
• Strong organizational skills and attention to detail.
• Good communication and interpersonal skills; ability to work under pressure.
• Willingness to learn; able to work independently and in a team.
• On-site in East London for operational tasks; remote admin allowed.

Responsibilities

• Prepare and process documentation for outgoing shipments (packing lists, waybills, invoices).
• Coordinate with transport companies for pickups and deliveries.
• Verify outgoing orders against dispatch orders for accuracy.
• Record shipment details, tracking, and delivery confirmations.
• Communicate dispatch status with warehouse staff, transport, and customer service.
• Maintain filing systems for dispatch documents.
• Assist with inventory checks and stock reconciliation as needed.
• Ensure compliance with dispatch procedures and safety rules.
• Resolve dispatch-related issues promptly; support timely order fulfillment.

Skills

Attention to detail

Organizational skills

Communication skills

Teamwork

Independent work

Proactive attitude

Willingness to learn

Ability to work under pressure

Education

High School Diploma or equivalent

Certificate/diploma in Logistics, SCM, or Administration

Tools

Excel

Word

Outlook

Microsoft Office Suite

Job description

About the Role

Our client, a fast-growing retail distribution centre, is seeking an organized and diligent Warehouse Dispatch Clerk to join their team in East London, Eastern Cape . This role is integral to ensuring the accurate and timely dispatch of goods from the warehouse. You will be responsible for preparing shipping documentation, coordinating with transport providers, verifying outgoing orders, and maintaining meticulous records. The ideal candidate possesses strong administrative skills, excellent attention to detail, and a foundational understanding of warehouse operations. This is an excellent opportunity for someone starting their career in logistics to gain valuable experience in a critical operational function. The role follows a hybrid work model, balancing essential on-site responsibilities with remote administrative duties.

Key Responsibilities

• Prepare and process all necessary documentation for outgoing shipments, including packing lists, waybills, and invoices.


• Coordinate with transport companies to schedule pick-ups and deliveries.


• Verify outgoing orders against dispatch orders to ensure accuracy and completeness.


• Record shipment details, tracking information, and delivery confirmations.


• Communicate effectively with warehouse staff, transport providers, and customer service regarding dispatch status.


• Maintain accurate and organized filing systems for all dispatch-related documents.


• Assist with inventory checks and stock reconciliation as required.


• Ensure compliance with all company dispatch procedures and safety regulations.


• Address and resolve any dispatch-related issues or discrepancies promptly.


• Support the warehouse team in achieving efficient and timely order fulfillment.

Requirements

• A High School Diploma or equivalent; a certificate or diploma in Logistics, Supply Chain Management, or Administration is preferred.


• 1-2 years of experience in a dispatch, administrative, or warehouse role.


• Basic understanding of warehouse operations and shipping procedures.


• Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.


• Strong organizational skills and exceptional attention to detail.


• Good communication and interpersonal skills.


• Ability to work efficiently under pressure and meet deadlines.


• Proactive attitude and willingness to learn.


• Ability to work both independently and as part of a team.


• Must be able to work on-site in our East London, Eastern Cape facility for operational tasks, with the flexibility of remote work for administrative duties.

Benefits

• Our client offers a competitive salary for the role.


• Medical aid and retirement fund contributions are provided.


• Paid annual leave and sick leave benefits.


• Opportunities for on-the-job training and development in logistics and dispatch operations.


• A supportive and team-oriented work environment.


• Exposure to the fast-paced retail distribution sector.


• This hybrid role offers a desirable work-life balance.