Telecoms Network Operations Center (NOC) Engineer

Placements24; Paarl; Híbrido; ZAR 420.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary and shift allowance

Health and retirement benefits

Paid training and certifications

Hybrid work structure with remote监控

Descripción de la vacante

Placements24 in Paarl is seeking a vigilant Telecoms NOC Engineer to monitor and maintain the health and performance of the network infrastructure around the clock. This role supports uninterrupted service delivery across shifts.

You will work with engineering teams, perform diagnostics, document events, and contribute to ongoing improvements within a hybrid work model that includes remote monitoring capabilities.

Formación

• Diploma or degree in Information Technology, Computer Science, or a related field.
• 2+ years of experience working in a Network Operations Center environment.
• Familiarity with TCP/IP, SNMP, and routing protocols.
• Experience with network monitoring software (SolarWinds, Nagios, Zabbix).

Responsabilidades

• Monitor network performance, availability, and security using NOC monitoring tools.
• Respond to network alerts and incidents, performing initial diagnostics and troubleshooting.
• Escalate unresolved issues to appropriate engineering teams with detailed problem descriptions.
• Implement standard operating procedures for network maintenance and fault resolution.
• Document all network events, troubleshooting steps, and resolutions accurately.
• Contribute to the continuous improvement of NOC processes and tools.

Conocimientos

Network monitoring

Troubleshooting

Analytical thinking

Educación

Diploma/degree in IT or CS

Herramientas

SolarWinds

Nagios

Zabbix

Descripción del empleo

About the Role

Our client is seeking a vigilant and proactive Telecoms Network Operations Center (NOC) Engineer to monitor and maintain the health and performance of their network infrastructure in Paarl . This role is critical for ensuring uninterrupted service delivery by identifying, diagnosing, and resolving network issues around the clock. You will work closely with various technical teams to troubleshoot complex problems and implement preventative measures. If you have a strong understanding of network monitoring tools and protocols, and thrive in a fast-paced operational environment, this is an excellent opportunity.

Key Responsibilities

• Monitor network performance, availability, and security using sophisticated NOC monitoring tools .
• Respond to network alerts and incidents, performing initial diagnostics and troubleshooting.
• Escalate unresolved issues to appropriate engineering teams with detailed problem descriptions.
• Implement standard operating procedures for network maintenance and fault resolution.
• Document all network events, troubleshooting steps, and resolutions accurately.
• Contribute to the continuous improvement of NOC processes and tools.

Requirements

• Diploma or degree in Information Technology, Computer Science, or a related field.
• 2+ years of experience working in a Network Operations Center environment.
• Familiarity with network protocols such as TCP/IP, SNMP, and routing protocols.
• Experience with network monitoring software (e.g., SolarWinds, Nagios, Zabbix).
• Strong analytical and problem-solving skills under pressure.
• Ability to work shifts, including nights, weekends, and holidays, as required.

Benefits

• Competitive salary and shift allowance.
• Comprehensive health and retirement benefits.
• Paid training programs and opportunities for certifications.
• Remote monitoring capabilities within a hybrid work structure.
• A stable career path within a critical infrastructure support function.