Network Operations Center (NOC) Engineer

Placements24; Midrand; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Health and wellness programs

Leave allowance and retirement fund

Job summary

Placements24 is seeking a vigilant Network Operations Center (NOC) Engineer to join our client’s team in Midrand, South Africa. The role focuses on monitoring, troubleshooting, and maintaining the telecom network 24/7 to ensure uptime, performance, and security while working with cutting-edge technology.

Responsibilities include incident diagnosis, escalation, change implementation, and thorough documentation.

Qualifications

• Experience in a NOC or network support role within the telecommunications industry
• Strong understanding of networking concepts (TCP/IP, DNS, DHCP, routing, switching)
• Certifications such as CCNA or Network+ are advantageous

Responsibilities

• Monitor network performance and availability using NOC tools and dashboards
• Identify, diagnose, and resolve network incidents and outages promptly to minimize service disruption
• Escalate complex issues to senior engineers with detailed incident reports
• Implement network configuration changes and upgrades per procedures
• Maintain accurate documentation of network configurations and incident logs

Skills

NOC engineering

Networking basics

Troubleshooting

Incident management

Education

CCNA certification

CompTIA Network+

Tools

SolarWinds

PRTG

Nagios

Job description

About the Role

Our client is seeking a vigilant and skilled Network Operations Center (NOC) Engineer to join their dynamic team in Midrand . This critical role involves monitoring, managing, and troubleshooting the company's telecommunications network infrastructure 24/7. You will be instrumental in ensuring network uptime, performance, and security, working with cutting-edge technology to support a robust and reliable service delivery. This is an excellent opportunity for a proactive engineer passionate about maintaining complex network environments and contributing to the seamless operation of a leading telecommunications provider, fostering a collaborative atmosphere where technical excellence and continuous improvement are highly valued.

Key Responsibilities

• Monitor network performance and availability using specialized NOC tools and dashboards.
• Identify, diagnose, and resolve network incidents and outages promptly to minimize service disruption.
• Escalate complex issues to senior engineers or relevant teams, providing detailed incident reports.
• Implement network configuration changes and upgrades according to established procedures.
• Maintain accurate documentation of network configurations, procedures, and incident logs.

Requirements

• Proven experience in a NOC or network support role within the telecommunications industry.
• Strong understanding of networking concepts (TCP/IP, DNS, DHCP, routing, switching).
• Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, Nagios).
• Experience with troubleshooting network connectivity and performance issues.
• Relevant certifications such as CCNA or Network+ are advantageous.

Benefits

• Competitive annual salary and performance incentives.
• Opportunity to work with advanced telecommunications technologies.
• Comprehensive health and wellness programs.
• Generous leave allowance and retirement fund contributions.
• Access to continuous training and professional development opportunities.