Network Operations Center (NOC) Engineer

Placements24; Sandton; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Training opportunities

Shift differential pay

Competitive salary

Job summary

Placements24 in Sandton is seeking a vigilant NOC Engineer to join the monitoring team. The role focuses on real-time network monitoring, incident detection, and initial response to ensure continuous availability of the telecom network.

The successful candidate will thrive in a shift-based environment, with strong troubleshooting skills, and the ability to coordinate with internal and external teams during service disruptions in the Gauteng region.

Qualifications

• Experience in a Network Operations Center or similar IT support environment.
• Familiarity with monitoring tools and protocols (SNMP, ICMP).
• Basic understanding of networking concepts (TCP/IP, routing, switching).
• Ability to work under pressure and handle multiple incidents.

Responsibilities

• Monitor network performance and availability using NOC tools.
• Detect, diagnose, and respond to network alerts and incidents promptly.
• Perform first-level troubleshooting and escalate unresolved issues to appropriate teams.
• Document all network events, actions taken, and resolutions in the incident system.
• Communicate effectively with internal teams and external stakeholders during disruptions.
• Contribute to development and refinement of NOC procedures and best practices.

Skills

NOC experience

Network monitoring

SNMP/ICMP

TCP/IP basics

Communication

Pressure handling

Job description

About the Role

Our client is seeking a vigilant and proactive Network Operations Center (NOC) Engineer to join their monitoring team in Sandton . This role is essential for ensuring the continuous availability and optimal performance of the company's extensive telecommunications network. You will be responsible for real-time network monitoring, incident detection, and initial response, working to maintain the highest service levels for customers. The ideal candidate is highly organized, possesses strong technical troubleshooting skills, and thrives in a dynamic, shift-based operational environment supporting the Gauteng region.

Key Responsibilities

• Monitor network performance and availability using various NOC tools and systems.
• Detect, diagnose, and respond to network alerts and incidents in a timely manner.
• Perform first-level troubleshooting and **escalate** unresolved issues to appropriate teams.
• Document all network events, actions taken, and resolutions in the incident management system.
• Communicate effectively with internal teams and external stakeholders during service disruptions.
• Contribute to the development and refinement of NOC procedures and best practices.

Requirements

• Experience working in a Network Operations Center (NOC) or similar IT support environment.
• Familiarity with network monitoring tools and protocols (e.g., SNMP, ICMP).
• Basic understanding of networking concepts, including TCP/IP , routing, and switching.
• Ability to work effectively under pressure and manage multiple incidents simultaneously.
• Strong attention to detail and excellent communication skills.
• Willingness to work rotating shifts, including nights and weekends.

Benefits

• Competitive salary and shift differential pay.
• Comprehensive health insurance and retirement plan.
• Training opportunities to enhance network engineering skills.
• Exposure to a wide range of telecom network technologies and infrastructure.
• Be a crucial part of the operational backbone in Sandton .