Telecommunications Field Service Technician - Wireless Networks

Placements24; Mtubatuba Local Municipality; On-site; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Overtime pay

Health insurance

Training & certification opportunities

Job summary

Placements24 is seeking a Telecommunications Field Service Technician for our Richards Bay operation in KwaZulu-Natal. The role covers installation, maintenance, and troubleshooting of wireless network equipment across customer sites and regional network locations.

The ideal candidate will have a relevant technical qualification and at least 3 years’ field experience with LTE/5G/Wi‑Fi, solid RF knowledge, and a clean driving record. Flexibility for after-hours work is required.

Qualifications

• Bachelor-level or technical qualification in telecommunications, electronics, or related field.
• Minimum 3 years’ hands-on field service experience in telecommunications.
• Experience with wireless technologies (LTE/5G/Wi‑Fi).
• Strong RF and antenna system understanding; ability to read schematics.

Responsibilities

• Install, configure, test, and maintain telecom equipment (base stations, antennas, hardware).
• Perform routine maintenance checks and diagnostics on network infrastructure.
• Troubleshoot faults and repair to minimise downtime.
• Respond to service calls and work orders promptly.
• Climb towers and work safely at heights; follow safety protocols.
• Interpret drawings, blueprints, and manuals for installation/repair.
• Document all site work and equipment status in company systems.
• Provide basic technical support to customers as needed.
• Collaborate with NOC to resolve complex issues.
• Maintain and calibrate tools/equipment.

Skills

RF principles

Antenna systems

Diagnostics

Site safety

Problem solving

Driver's license

Flexible hours

Education

Technical qualification in Telecommunications/Electronics

Tools

Diagnostic tools

Test equipment

Job description

About the Role

Our client, a dynamic and growing telecommunications service provider, is looking for a skilled Telecommunications Field Service Technician to join their team in Richards Bay, KwaZulu-Natal . This role is essential for ensuring the optimal performance and reliability of our wireless network infrastructure across the region. The successful candidate will be responsible for installations, maintenance, and troubleshooting of telecommunications equipment at various customer sites and network locations. This is a hands-on, field-based position requiring dedication and technical expertise within the beautiful coastal area of KwaZulu-Natal .

Key Responsibilities

• Install, configure, test, and maintain telecommunications equipment, including base stations, antennas, and associated hardware.
• Perform routine maintenance checks and diagnostics on network infrastructure to prevent potential issues.
• Troubleshoot and repair faults in wireless networks, ensuring minimal downtime and service interruption.
• Respond to service calls and work orders in a timely and efficient manner.
• Climb towers and work at heights as required, adhering to strict safety protocols.
• Interpret technical drawings, blueprints, and manuals to guide installation and repair processes.
• Document all work performed, including site visits, repairs, and equipment status, using company-provided systems.
• Provide basic technical support and guidance to customers as needed.
• Collaborate with the network operations center (NOC) to resolve complex issues.
• Ensure all tools and equipment are properly maintained and calibrated.

Requirements

• Technical qualification in Telecommunications, Electronics, or a related field.
• Minimum of 3 years of hands-on experience as a Field Service Technician or similar role in the telecommunications industry.
• Proven experience with wireless technologies (e.g., LTE, 5G, Wi-Fi).
• Strong understanding of RF principles and antenna systems.
• Proficiency in using diagnostic tools and test equipment.
• Ability to interpret technical documentation and schematics.
• Excellent problem-solving skills and attention to detail.
• Must be physically fit and able to work at heights and in various weather conditions.
• Valid driver's license and a clean driving record.
• Strong commitment to safety procedures and regulations.
• Willingness to work flexible hours, including occasional evenings and weekends, as required by operational needs in the Richards Bay area.

Benefits

Our client offers a competitive remuneration package, including overtime pay, comprehensive health insurance, and opportunities for further training and certification in the latest telecommunications technologies. You will be part of a supportive team dedicated to maintaining critical communication links in Richards Bay and surrounding regions. This role offers the chance to develop your technical skills in a growing sector.