Telecom Field Service Technician

Placements24; Klerksdorp; On-site; ZAR 83,000 - 165,000; Full time

Benefits offered by this job

Company-provided vehicle for field use

Tool and equipment allowance

Comprehensive health insurance package

Retirement savings plan

Paid training and advancement

Uniform and safety gear provided

Regular performance reviews

Challenging projects

Job summary

Placements24 is seeking a Telecom Field Service Technician to install, maintain, and repair telecom equipment at customer sites and network facilities in Klerksdorp, North West. You will work independently in the field, ensuring service continuity and safety compliance.

You should have hands-on experience with telecom hardware, fiber optics, and networking (TCP/IP), plus a valid driver’s license. A competitive hourly wage, company vehicle, and benefits are provided.

Qualifications

• High school diploma or equivalent; technical certification in Telecommunications or Electronics is highly preferred.
• Proven experience as a Field Service Technician in the telecommunications industry.
• Proficiency in installing and troubleshooting various telecom hardware and software.
• Knowledge of fiber optic installation and testing procedures.
• Familiarity with networking concepts and protocols (TCP/IP).
• Ability to read and interpret technical diagrams, blueprints, and manuals.
• Strong mechanical aptitude and dexterity.
• Excellent problem-solving skills and attention to detail.
• Good customer service and communication skills.
• Valid driver's license and a clean driving record.

Responsibilities

• Install, commission, and maintain telecommunications equipment, including routers, switches, fiber optic cabling, and wireless devices.
• Perform routine inspections and preventive maintenance on network infrastructure.
• Troubleshoot and diagnose technical faults in telecommunications systems, resolving issues efficiently.
• Respond to service calls and emergency repairs in a timely manner.
• Test and verify network connectivity and performance after installations or repairs.
• Ensure all work is performed according to company standards, safety regulations, and technical specifications.
• Maintain accurate records of all service calls, maintenance activities, and equipment status.
• Communicate effectively with customers, providing updates and resolving queries.
• Manage inventory of tools, equipment, and spare parts required for field operations.
• Report any recurring issues or potential problems to management for further analysis.

Skills

Fiber optic installation

Networking (TCP/IP)

Troubleshooting

Customer service

Field service experience

Education

High school diploma or equivalent

Technical certification in Telecommunications or Electronics

Tools

Cable testing equipment

Safety equipment

Job description

About the Role

Our client, a leading provider of telecommunications infrastructure and services, is seeking a skilled and reliable Telecom Field Service Technician to join their operational team in Klerksdorp, North West.

This hands-on role involves the installation, maintenance, and repair of telecommunications equipment and systems at customer sites and network facilities. The ideal candidate will have practical experience with various telecom technologies and a strong commitment to providing excellent customer service. You will be responsible for ensuring the operational integrity of network components, troubleshooting technical issues, and performing routine maintenance to guarantee service continuity. This position requires a dedicated professional who is comfortable working independently in the field, adhering to safety protocols, and representing the company with professionalism.

Key Responsibilities

• Install, commission, and maintain telecommunications equipment, including routers, switches, fiber optic cabling, and wireless devices.
• Perform routine inspections and preventive maintenance on network infrastructure.
• Troubleshoot and diagnose technical faults in telecommunications systems, resolving issues efficiently.
• Respond to service calls and emergency repairs in a timely manner.
• Test and verify network connectivity and performance after installations or repairs.
• Ensure all work is performed according to company standards, safety regulations, and technical specifications.
• Maintain accurate records of all service calls, maintenance activities, and equipment status.
• Communicate effectively with customers, providing updates and resolving queries.
• Manage inventory of tools, equipment, and spare parts required for field operations.
• Report any recurring issues or potential problems to management for further analysis.

Requirements

• High school diploma or equivalent; technical certification in Telecommunications or Electronics is highly preferred.
• Proven experience as a Field Service Technician or similar role in the telecommunications industry.
• Proficiency in installing and troubleshooting various types of telecom hardware and software.
• Knowledge of fiber optic installation and testing procedures.
• Familiarity with networking concepts and protocols (e.g., TCP/IP).
• Ability to read and interpret technical diagrams, blueprints, and manuals.
• Strong mechanical aptitude and dexterity.
• Excellent problem-solving skills and attention to detail.
• Good customer service and communication skills.
• Valid driver's license and a clean driving record.

Benefits

• Competitive hourly wage and potential for overtime.
• Company-provided vehicle for field service duties.
• Tool and equipment allowance.
• Comprehensive health insurance package.
• Retirement savings plan.
• Paid training and opportunities for advancement.
• Uniform and safety gear provided.
• Regular performance reviews.Work on diverse and challenging projects.
• Supportive management team.