Telecom Field Technician

Placements24; Bloemfontein; On-site; ZAR 83,000 - 117,000; Full time

Benefits offered by this job

Vehicle provided

Tools supplied

Uniform provided

Training & development

Health benefits

Bonuses

Job summary

Placements24 is seeking a Telecom Field Technician to install, maintain, and repair telecom equipment at customer sites in Bloemfontein. You will diagnose issues, perform tests, and ensure high-quality service delivery while adhering to safety protocols.

The role requires technical aptitude, strong diagnostic skills, and the ability to manage time and adapt to diverse technologies in the field. Valid driver's license and knowledge of Bloemfontein area are a plus.

Qualifications

• 2+ years field tech experience in telecoms.
• Proficient with broadband, VoIP and mobile systems.
• Comfortable working in customer premises and networks.

Responsibilities

• Install, configure, and test telecom equipment (modems, routers, fiber).
• Diagnose and resolve issues with internet, voice, and data services.
• Perform routine maintenance on network infrastructure.
• Respond to service calls and dispatches promptly.
• Ensure work meets company safety and quality standards.

Skills

Field service

Diagnostic skills

Customer service

Time management

Safety awareness

Education

High school diploma

Tech cert in telecoms/electronics

Tools

Multimeters

Line testers

OTDRs

Job description

About the Role

Our client, a leading telecommunications service provider, is seeking a skilled and dependable Telecom Field Technician to join their team in Bloemfontein . This hands‑on role involves the installation, maintenance, and repair of telecommunications equipment and services at customer premises and various network sites. You will be responsible for ensuring high-quality service delivery, troubleshooting technical issues, and maintaining positive customer relations. The ideal candidate possesses strong technical aptitude, excellent diagnostic skills, and a commitment to safety and professionalism. This is an excellent opportunity to work with diverse technologies in the field and contribute to the reliable functioning of essential communication networks across the Free State province.

Key Responsibilities

• Install, configure, and test telecommunications equipment, including modems, routers, fiber optic cables, and associated hardware.
• Diagnose and resolve technical issues related to internet, voice, and data services at customer locations.
• Perform routine maintenance and preventative checks on network infrastructure and customer premises equipment.
• Respond to service calls and emergency dispatches in a timely and efficient manner.
• Ensure all work is completed according to company standards, safety regulations, and quality benchmarks.
• Maintain accurate records of service calls, equipment installations, and repair activities using mobile device applications.
• Educate customers on the use of their telecommunications equipment and services.
• Collaborate with internal technical support teams to
• Manage and maintain a service vehicle, tools, and equipment inventory.
• Adhere to all safety protocols and wear appropriate personal protective equipment (PPE).

Requirements

• High school diploma or equivalent qualification; technical certification in telecommunications or electronics is highly desirable.
• Minimum of 2 years of experience as a field technician in the telecommunications industry.
• Proficiency in installing and troubleshooting broadband internet, VoIP, and mobile communication systems.
• Strong understanding of cable types (coaxial, fiber optic, twisted pair) and connectors.
• Familiarity with common testing equipment, such as multimeters, line testers, and OTDRs.
• Excellent diagnostic and problem-solving abilities.
• Good customer service and communication skills, with the ability to interact professionally with clients.
• Ability to work independently, manage time effectively, and handle physical demands of the job.
• Must possess a valid driver's license and have a clean driving record.
• Knowledge of the Bloemfontein area is an advantage.

Benefits

• Competitive hourly wage and overtime opportunities.
• Company-provided vehicle, tools, and uniform.
• Extensive training programs and career development path.
• Health and safety benefits.
• Opportunity to work with modern telecommunications technology.
• Team-based incentives and performance bonuses.
• Stable employment with a reputable company.