Telecommunications Field Technician

Placements24; Bloemfontein; On-site; ZAR 165,000 - 248,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Medical aid

Overtime opportunities

Training & advancement

Job summary

Placements24 in Bloemfontein is seeking a Telecommunications Field Technician to install, maintain and repair telecom equipment at customer sites and network sites. The role is hands-on, requiring practical skills, safety discipline and excellent customer service.

You will work from Bloemfontein with opportunities for training and advancement, and may need to work flexible hours including weekends. A valid driver’s license and ability to read diagrams are essential.

Qualifications

• Proven experience as a Telecommunications Technician or in a similar field.
• Experience with installation and troubleshooting of broadband internet services.
• Ability to read technical diagrams and manuals.
• Strong mechanical aptitude and manual dexterity.
• Excellent customer service and communication skills.
• Reside within or be willing to relocate to Bloemfontein.

Responsibilities

• Install, connect, and test telecommunication lines and equipment, including internet, phone, and TV services.
• Perform routine maintenance and upgrades on customer premises equipment.
• Diagnose and resolve technical issues related to telecommunications services.
• Respond to service calls and emergency repair requests in a timely manner.
• Adhere to safety protocols and company procedures during all field operations.
• Maintain accurate records of service calls, installations, and repairs using company-provided tools.
• Communicate effectively with customers to explain services and resolve issues.
• Collaborate with the technical support team to elevate complex problems when necessary.

Skills

Experience in telecom field

Customer service

Valid driver`s license

Independent worker

Willing to work weekends

Job description

About the Role

Our client, a prominent telecommunications service provider operating throughout the Free State province, is seeking a motivated and skilled Telecommunications Field Technician based in Bloemfontein . This role is hands-on, focusing on the installation, maintenance, and repair of telecommunications equipment and infrastructure at customer premises and network sites. The successful candidate will be responsible for ensuring high-quality service delivery and customer satisfaction. This is an excellent opportunity to join a growing company and build a career in the vital telecommunications sector in Bloemfontein . We value reliability and technical proficiency.

Key Responsibilities

• Install, connect, and test telecommunication lines and equipment, including internet, phone, and TV services.
• Perform routine maintenance and upgrades on customer premises equipment.
• Diagnose and resolve technical issues related to telecommunications services.
• Respond to service calls and emergency repair requests in a timely and efficient manner.
• Adhere to safety protocols and company procedures during all field operations.
• Maintain accurate records of service calls, installations, and repairs using company-provided tools.
• Communicate effectively with customers to explain services, resolve issues, and ensure satisfaction.
• Collaborate with the technical support team to elevate complex problems when necessary.
• Ensure company vehicles and equipment are well-maintained and properly utilized.
• Provide feedback to management on recurring issues and potential service improvements.

Requirements

• Proven experience as a Telecommunications Technician or in a similar field.
• Solid understanding of telecommunications principles and equipment (e.g., modems, routers, fiber optics, copper cabling, VoIP).
• Experience with installation and troubleshooting of broadband internet services.
• Ability to read and interpret technical diagrams and manuals.
• Strong mechanical aptitude and manual dexterity.
• Excellent customer service and communication skills.
• Valid driver's license with a clean driving record.
• Ability to work independently, manage time effectively, and handle physically demanding tasks.
• Willingness to work flexible hours, including weekends and public holidays as required.
• Reside within or be willing to relocate to Bloemfontein, Free State .

Benefits

Our client provides a competitive hourly wage, overtime opportunities, a company vehicle, tools and equipment, and a comprehensive benefits package including medical aid. Opportunities for training and advancement within the company are readily available. Work within the heart of the Free State .