Telecommunications Field Technician

Placements24; Benoni; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Medical cover

Retirement plan

Company vehicle

Paid training

PPE provided

Uniform provided

Paid time off

Employee discounts

Job summary

Placements24 is seeking a Telecommunications Field Technician to join our client in Benoni, Gauteng. You will install, maintain and repair telecom services for residential and business customers, ensuring reliable connectivity and high-quality service across Benoni and surrounding Gauteng regions.

The ideal candidate has hands-on telecom experience, strong troubleshooting skills, a valid driver's license, and a customer-focused approach.

Qualifications

• Proven experience as a Telecommunications Field Technician.
• Strong knowledge of broadband, VoIP, and fiber optics.
• Ability to read technical diagrams and blueprints.
• Excellent customer service and communication skills.
• Valid driver's license and clean driving record.
• Willingness to work flexible hours including evenings/weekends.
• Physical ability to work in varying weather conditions.

Responsibilities

• Install, activate, and maintain telecom services (internet, voice, data).
• Troubleshoot CPE, cabling, and network connectivity.
• Perform signal testing and quality checks.
• Run and terminate coax, fiber, and Ethernet cables.
• Install and configure modems, routers, set-top boxes.
• Respond to service calls and resolve issues.
• Educate customers on installed equipment.
• Maintain records of service calls and equipment.
• Coordinate with dispatch for timely resolutions.

Skills

Field tech experience

Telecom knowledge

Customer service

Troubleshooting

Reading diagrams

Driver's license

Physical fitness

Tools

Test meters

Oscilloscopes

Multimeters

Cabling tools

Job description

About the Role

Our client, a leading telecommunications provider, is looking for a dedicated Telecommunications Field Technician to join their team in Benoni, Gauteng. This role is critical for the installation, maintenance, and repair of telecommunications equipment and infrastructure for residential and business customers. You will be responsible for ensuring reliable connectivity and high-quality service delivery across the Benoni area and surrounding Gauteng regions. This is an excellent opportunity to build a career in the fast‑paced telecommunications industry with a company committed to technological advancement and customer satisfaction. We seek a motivated individual with strong technical skills and a customer‑centric approach.

Your role will involve ensuring seamless communication services for our valued clients and contributing to network integrity. We are looking for someone who is reliable, adaptable, and eager to meet the demands of field service.

Key Responsibilities

• Install, activate, and maintain telecommunications services, including internet, voice, and data lines.
• Troubleshoot and repair issues related to customer premises equipment (CPE), cabling, and network connectivity.
• Perform signal testing and quality checks to ensure optimal service performance.
• Run and terminate coaxial, fiber optic, and Ethernet cables according to industry standards.
• Install and configure modems, routers, set‑top boxes, and other customer equipment.
• Respond to service calls and resolve customer issues efficiently and professionally.
• Educate customers on the use of their installed equipment and services.
• Adhere to all safety procedures and company policies while on customer sites.
• Maintain accurate records of service calls, equipment inventory, and work performed.
• Collaborate with dispatch and support teams to ensure timely resolution of issues.

Requirements

• Proven experience as a Telecommunications Field Technician or in a similar role.
• Strong understanding of telecommunications technologies, including broadband internet, VoIP, and fiber optics.
• Proficiency in using test equipment such as signal meters, oscilloscopes, and multimeters.
• Experience with cable termination, splicing, and testing.
• Ability to read and interpret technical diagrams and blueprints.
• Excellent customer service and communication skills.
• Ability to work independently and manage time effectively in a field environment.
• Good physical condition and ability to work in various weather conditions and at heights if required.
• Valid driver's license and a clean driving record are mandatory.
• Willingness to work flexible hours, including evenings and weekends, as needed.

Benefits

• Competitive salary and performance incentives.
• Comprehensive medical and dental coverage.
• Retirement savings plan.
• Company vehicle and fuel card provided for work purposes.
• Paid training and opportunities for certifications.
• Uniform and personal protective equipment supplied.
• Generous paid time off.
• Opportunities for advancement within the company.
• Employee discounts on telecommunications services.
• A dynamic and supportive team environment.