Telecommunications Field Technician

Placements24; Vereeniging; On-site; ZAR 83,000 - 165,000; Full time

Benefits offered by this job

Competitive hourly wage and overtime

Company-provided vehicle, tools, and安全

Medical aid and pension fund

Specialized training

Stable position in Vereeniging

Uniform and workwear provided

Job summary

Placements24 in Vereeniging, Gauteng, seeks a Telecommunications Field Technician to install, maintain, and repair telecom equipment and networks at customer sites. The role requires hands-on experience with copper and fibre cabling, VoIP, Wi‑Fi, and LTE technologies, plus strong problem-solving and customer service.

You will diagnose faults, interpret drawings, manage parts, and report on site visits, while adhering to safety standards.

Qualifications

• Matric certificate or equivalent; a technical qualification in Electronics, Telecommunications, or related field is preferred.
• At least 3 years of experience as a Field Technician in the telecommunications industry.
• Proficiency in installing and troubleshooting copper and fibre optic cabling.
• Experience with VoIP systems, Wi‑Fi networks, and DSL/LTE technologies.

Responsibilities

• Install, configure, test, and commission telecommunication equipment, including routers, switches, modems, and customer premise equipment (CPE).
• Perform routine maintenance, inspections, and upgrades on network infrastructure and customer installations.
• Diagnose and resolve technical faults and service issues at customer premises and at network points.
• Interpret technical drawings, blueprints, and specifications to guide installation and repair work.
• Ensure all work is completed safely, adhering to company policies and industry safety standards.
• Manage inventory of parts and equipment used in the field.
• Provide clear and concise reports on work performed, including site visit details and resolutions.
• Communicate effectively with customers, providing explanations and support regarding their services.
• Collaborate with the network operations team to report and resolve escalated issues.
• Maintain a clean and organized service vehicle and work tools.

Skills

Customer service

Communication

Problem-solving

Time management

Education

Matric certificate or equivalent

Technical qualification (Electronics/Telecommunications)

Tools

Copper cabling

Fiber optic cabling

CPE installation

VoIP systems

Wi‑Fi networks

DSL/LTE technologies

Network equipment

Job description

About the Role Our client, a prominent telecommunications company operating in Vereeniging , Gauteng , is seeking a skilled and reliable Telecommunications Field Technician. This role is essential for ensuring the successful installation, maintenance, and repair of telecommunication equipment and networks at customer sites. The ideal candidate will have hands-on experience with various telecommunications technologies, including fibre optics, copper cabling, and wireless systems. You will be responsible for providing excellent on-site support, diagnosing technical issues, and implementing effective solutions to ensure customer satisfaction and network integrity. This is a physically demanding role that requires strong technical acumen and excellent customer service skills within the Gauteng region.

Key Responsibilities

• Install, configure, test, and commission telecommunication equipment, including routers, switches, modems, and customer premise equipment (CPE).
• Perform routine maintenance, inspections, and upgrades on network infrastructure and customer installations.
• Diagnose and resolve technical faults and service issues at customer premises and at network points.
• Interpret technical drawings, blueprints, and specifications to guide installation and repair work.
• Ensure all work is completed safely, adhering to company policies and industry safety standards.
• Manage inventory of parts and equipment used in the field.
• Provide clear and concise reports on work performed, including site visit details and resolutions.
• Communicate effectively with customers, providing explanations and support regarding their services.
• Collaborate with the network operations team to report and resolve escalated issues.
• Maintain a clean and organized service vehicle and work tools.

Requirements

• Minimum of a Matric certificate or equivalent; a technical qualification in Electronics, Telecommunications, or a related field is preferred.
• At least 3 years of experience as a Field Technician in the telecommunications industry.
• Proficiency in installing and troubleshooting copper and fibre optic cabling.
• Experience with VoIP systems, Wi-Fi networks, and DSL/LTE technologies.
• Strong understanding of telecommunications network infrastructure.
• Excellent diagnostic and problem-solving abilities.
• Good manual dexterity and ability to work at heights or in confined spaces when necessary.
• Strong customer service and communication skills.
• Ability to work independently and manage time effectively in the field.
• A valid driver's license and a clean driving record are mandatory.

Benefits

• Competitive hourly wage and potential for overtime pay.
• Company-provided vehicle, tools, and safety equipment.
• Comprehensive medical aid and pension fund.
• Opportunities for specialized training in telecommunications technologies.
• A stable position within a reputable telecommunications company in Vereeniging .
• Uniform and workwear provided.