Strategic Key Accounts Manager – Higher Ed & AI Growth

Dante Personnel

Gauteng

Hybrid

ZAR 600,000 - 900,000

Full time

3 days ago

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Benefits offered by this job

Medical Aid

Retirement Plan

Study leave

Job summary

LexisNexis Legal & Professional in Johannesburg seeks a Key Account Manager in a hybrid role to accelerate sustainable revenue growth across higher education institutions. You will blend new business development with strategic account management, expanding product adoption and driving digital transformation with AI-enabled insights.

Collaborate with academic stakeholders, faculty, librarians, and procurement teams while delivering tailored demonstrations, proposals, and renewals.

Qualifications

Bachelor's degree in Business, Marketing, Education, or a related field.
Proven experience in sales, business development, account management, or customer success, preferably in education, publishing, information services, or technology.
Strong understanding of the academic and higher-education market.
Demonstrated ability to manage strategic accounts while developing and securing new business.
Experience using CRM platforms and digital sales tools.

Responsibilities

Perform market analysis to identify customer needs, competitors, trends, and growth opportunities.
Develop and maintain annual territory and account plans with revenue objectives and priorities.
Use AI-powered insights to improve territory planning, account prioritisation, and product positioning.
Manage a portfolio of academic accounts and expand through greater adoption of products.
Deliver renewals and negotiate contracts; identify and mitigate retention risks.
Build relationships with faculty, librarians, procurement teams, and other decision-makers.
Maintain CRM records and provide regular sales forecasts and strategic recommendations.