Strategic Key Account Manager - Higher Ed & AI

LexisNexis Legal & Professional; Johannesburg; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Medical Aid

Retirement Plan with risk benefits

Study leave

Job summary

LexisNexis Legal & Professional in South Africa seeks a Key Account Manager to drive revenue growth in higher education. The hybrid role blends new business development with strategic account management, focusing on retaining and expanding existing accounts while pursuing new opportunities.

You will engage academic institutions, faculty, librarians, and decision-makers, using AI insights to boost product adoption, customer satisfaction, and digital transformation across the sector.

Qualifications

• Bachelor's degree in Business, Marketing, Education, or a related field.
• Proven sales, business development, account management, or customer success experience.
• Strong understanding of the academic and higher-education market.
• Demonstrated ability to manage strategic accounts while developing and securing new business.
• Experience using CRM platforms and digital sales tools.

Responsibilities

• Drive sustainable revenue growth, market penetration, and partnerships in higher education.
• Manage a portfolio of academic accounts, ensuring retention and expansion.
• Develop territory and account plans; deliver product demonstrations and proposals.
• Negotiate and close new contracts, renewals, and commercial agreements.
• Leverage AI-enabled insights to improve sales planning and engagement.

Skills

Sales experience

Strategic account management

Stakeholder engagement

AI fluency

Education

Bachelor's degree in Business, Marketing, Education, or related field

Tools

CRM platforms

Digital sales tools

Job description

LexisNexis Legal & Professional in South Africa seeks a Key Account Manager to drive revenue growth in higher education. The hybrid role blends new business development with strategic account management, focusing on retaining and expanding existing accounts while pursuing new opportunities.

You will engage academic institutions, faculty, librarians, and decision-makers, using AI insights to boost product adoption, customer satisfaction, and digital transformation across the sector.