Strategic Key Account Manager - Higher Ed & AI

Dp World; Gauteng; Hybride; ZAR 600 000 - 1 000 000; Plein temps

Avantages offerts par ce poste

Flexible hybrid work model

Professional development opportunities

Industry-leading tools and resources

Competitive incentives

Résumé du poste

LexisNexis Legal & Professional in Johannesburg (Hybrid) seeks a Key Account Manager to grow revenue with higher education clients. You will manage strategic accounts, expand by upselling value-added solutions, and serve as the trusted advisor to faculty, librarians, authors, and procurement teams.

AI fluency enhances engagement and outcomes. The role blends new business development with strategic account management, requiring strong negotiation, planning, and collaboration across Marketing,

Qualifications

• Proven experience in sales, business development, account management, or customer success.
• Strong understanding of the academic and higher-education market.
• Ability to manage strategic accounts while developing new business.
• Experience with CRM and digital sales tools; AI fluency is essential

Responsabilités

• Develop and maintain strong, long‑term relationships with key clients.
• Understand client objectives and provide strategic recommendations.
• Identify opportunities for upselling and cross‑selling company products and services.
• Serve as the primary contact for assigned key accounts and drive growth.
• Develop and execute account plans to enhance retention and revenue.
• Monitor satisfaction and address issues to maintain partnerships.
• Collaborate with internal teams to ensure service delivery and support.

Connaissances

Key account management

Relationship management

Sales & business development

Negotiation

Strategic thinking

Formation

Bachelor's degree in Business/Marketing

Additional sales qualifications (adv.)

Outils

CRM software

Data-driven selling tools

Description du poste

LexisNexis Legal & Professional in Johannesburg (Hybrid) seeks a Key Account Manager to grow revenue with higher education clients. You will manage strategic accounts, expand by upselling value-added solutions, and serve as the trusted advisor to faculty, librarians, authors, and procurement teams.

AI fluency enhances engagement and outcomes. The role blends new business development with strategic account management, requiring strong negotiation, planning, and collaboration across Marketing,