Strategic Key Account Growth Specialist

Acdc Dynamics South Africa; South Africa; Hybrid; ZAR 600.000 - 900.000; Vollzeit

Benefits dieser Stelle

Medical Aid

Retirement Plan

Study Leave

Zusammenfassung

LexisNexis Legal & Professional in Johannesburg is seeking a Key Account Manager to drive sustainable revenue growth across higher education accounts. This hybrid role blends new business development with strategic account management, focusing on retaining and expanding existing customers while securing new opportunities.

You will act as a trusted advisor to academic institutions, faculty, librarians, authors, and decision-makers, leveraging AI fluency to enhance sales effectiveness and customer

Qualifikationen

• Minimum 3 years' sales account management experience.
• Strong understanding of client and market dynamics.
• Proven experience managing key accounts and strategic customer relationships.
• Extensive knowledge of sales principles and processes.
• Ability to negotiate pricing and commercial agreements.
• Intermediate proficiency in Microsoft Excel, Word and PowerPoint.
• Valid unendorsed Code 8 driver's licence.
• Strong communication, presentation and relationship management skills.

Aufgaben

• Conduct market research to identify customer needs, competitor activity, and growth opportunities.
• Develop and maintain annual territory and account plans covering revenue objectives and growth opportunities.
• Use market intelligence and AI-driven insights to improve territory planning and product positioning.
• Manage a portfolio of academic accounts to support retention and growth.
• Expand accounts through adoption of existing products and value-added solutions.
• Deliver renewals for allocated customer agreements and contracts.
• Identify and mitigate retention risks while strengthening partnerships.
• Retain, grow, and secure product adoptions across academic institutions.
• Build trusted relationships with faculty, librarians, procurement teams and decision-makers.
• Maintain regular virtual and in-person customer engagement and provide responsive service.
• Promote customer success and long-term account advocacy.
• Identify, qualify, and pursue new opportunities within accounts.
• Build pipeline through proactive prospecting and stakeholder engagement.
• Deliver tailored product demonstrations, presentations and proposals.
• Negotiate and close new contracts, renewals and commercial agreements.
• Achieve assigned new-business, retention, and revenue-growth targets.

Kenntnisse

Relationship management

Negotiation

Sales strategy

Market analysis

Planning & reporting

Problem solving

Influencing abilities

Ausbildung

Higher Certificate (NQF5)

Diploma (NQF6) advantageous

Matric

Bachelor’s degree in Business, Marketing, Education, or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Jobbeschreibung

LexisNexis Legal & Professional in Johannesburg is seeking a Key Account Manager to drive sustainable revenue growth across higher education accounts. This hybrid role blends new business development with strategic account management, focusing on retaining and expanding existing customers while securing new opportunities.

You will act as a trusted advisor to academic institutions, faculty, librarians, authors, and decision-makers, leveraging AI fluency to enhance sales effectiveness and customer