Strategic Key Account Manager - Higher Ed & AI Growth

Tsebo Solutions Group; South Africa; Hybrid; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Medical Aid

Retirement plan with risk benefits

Study leave

Sabbaticals

Job summary

LexisNexis Legal & Professional in Johannesburg is seeking a strategic Key Account Manager to drive revenue growth and partnerships in higher education. The role blends new business development with account management, focusing on retention, expansion, and renewals while guiding customers through digital transformation.

You will engage faculty, librarians, authors, and decision-makers, leveraging AI-enabled tools to enhance engagement, forecasting, and product adoption.

Qualifications

• Bachelor's degree in Business, Marketing, Education, or related field.
• Experience in sales, business development, account management, or customer success.
• Strong understanding of the academic and higher-education market.
• Proven ability to manage strategic accounts and develop new business.
• Experience using CRM platforms and digital sales tools.

Responsibilities

• Develop market research and annual territory plans.
• Manage a portfolio of academic accounts to drive retention and growth.
• Expand accounts through product adoption and value-added solutions.
• Deliver renewals for allocated customer agreements and contracts.
• Promote AI-enabled sales and digital transformation in education.

Skills

Sales

Business development

Account management

Customer success

CRM platforms

Digital sales tools

Education

Bachelor's degree in Business, Marketing, Education, or related field

Job description

LexisNexis Legal & Professional in Johannesburg is seeking a strategic Key Account Manager to drive revenue growth and partnerships in higher education. The role blends new business development with account management, focusing on retention, expansion, and renewals while guiding customers through digital transformation.

You will engage faculty, librarians, authors, and decision-makers, leveraging AI-enabled tools to enhance engagement, forecasting, and product adoption.