Strategic Key Account Manager for Higher Ed & AI Growth

Tsebo Solutions Group; Gauteng; Hybrid; ZAR 600,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary & incentives

Health & retirement benefits

Career growth opportunities

Executive networking events

Sandton location

Job summary

LexisNexis Legal & Professional in Johannesburg is seeking a Key Account Manager to drive revenue growth within higher education. This hybrid role blends new business development with strategic account management, focusing on retaining and expanding existing relationships and securing new opportunities with academic institutions.

You will engage faculty, librarians, procurement teams, and decision-makers, leveraging AI-driven insights to enhance engagement, product adoption, and digital

Qualifications

• Bachelor's degree in Business, Marketing, Education, or a related field.
• Proven experience in sales, business development, account management, or customer success.
• Strong understanding of the academic and higher‑education market.
• Demonstrated ability to manage strategic accounts while developing and securing new business.
• Experience using CRM platforms and digital sales tools.

Responsibilities

• Develop strategic account plans to maximize revenue and deepen relationships.
• Serve as primary contact for assigned key accounts ensuring service delivery and satisfaction.
• Identify and pursue upselling and cross-selling opportunities within existing accounts.
• Conduct regular business reviews with senior client stakeholders.
• Collaborate cross-functionally with internal teams to meet client needs.
• Monitor client satisfaction and address issues to ensure long-term partnership success.

Skills

Sales experience

Account management

CRM platforms

Stakeholder engagement

Digital sales tools

Education

Bachelor's degree in Business, Marketing, Education, or a related field

Tools

CRM platforms

Digital sales tools

Job description

LexisNexis Legal & Professional in Johannesburg is seeking a Key Account Manager to drive revenue growth within higher education. This hybrid role blends new business development with strategic account management, focusing on retaining and expanding existing relationships and securing new opportunities with academic institutions.

You will engage faculty, librarians, procurement teams, and decision-makers, leveraging AI-driven insights to enhance engagement, product adoption, and digital