Hybrid Strategic Key Account Manager: AI in Education

Placements24

Gauteng

Hybrid

ZAR 600,000 - 1,200,000

Full time

2 days ago

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Job summary

LexisNexis Legal & Professional in Johannesburg is seeking a Key Account Manager to drive revenue growth across higher education. The hybrid role blends new business development with strategic account management, focusing on retaining and expanding existing accounts while securing new opportunities with academic institutions, librarians, and authors.

You will leverage AI-enabled tools to improve sales planning, customer engagement, and product adoption, acting as a trusted advisor to

Qualifications

Bachelor's degree or equivalent in Business, Marketing, Education, or related field.
Proven experience in sales, business development, account management, or customer success, preferably in education, publishing, information services, or technology.
Strong understanding of the academic and higher-education market.
Demonstrated ability to manage strategic accounts while developing and securing new business.
Experience using CRM platforms and digital sales tools.

Responsibilities

Market Analysis & Strategic Planning: identify customer needs, competitors, trends, and growth opportunities.
Strategic Account Management: manage academic accounts, drive retention, and expand revenue.
Product Adoption & Stakeholder Engagement: promote adoption, build relationships with faculty and decision-makers, and ensure high-quality service.
Business Development & Revenue Growth: qualify and pursue new opportunities, build pipeline, deliver demonstrations and proposals.
AI Enablement & Digital Fluency: use AI tools to enhance engagement, forecasting, and productivity.
Collaboration & Performance Reporting: partner with teams, share insights, maintain CRM, and provide forecasts.