Strategic Key Account Lead - Higher Education

Dr. Reddy'S Laboratories

Johannesburg

Hybrid

ZAR 216,000 - 264,000

Full time

4 days ago

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Job summary

LexisNexis Legal & Professional in Johannesburg is seeking a strategic Key Account Manager to drive revenue growth across higher education accounts, combining new business development with ongoing account management in a hybrid role. You will build trusted relationships with faculty, librarians, and procurement teams, expand product adoption, and leverage AI-driven insights to strengthen account plans and renewals.

Salary: R240,000 per annum plus commission and business petrol.

Qualifications

Minimum 3 years' sales account management experience.
Strong understanding of client and market dynamics.
Proven experience managing key accounts and strategic customer relationships.
Extensive knowledge of sales principles and processes.
Ability to negotiate pricing and commercial agreements.
Intermediate proficiency in Microsoft Excel, Word and PowerPoint.
Valid unendorsed Code 8 driver's licence.
Strong communication, presentation and relationship management skills.

Responsibilities

Manage a portfolio of academic accounts to support customer retention, satisfaction, and sustainable revenue growth.
Expand accounts through greater adoption of existing products and introduction of value-added solutions.
Deliver successful renewals for allocated customer agreements and contracts.
Identify and mitigate retention risks while strengthening long-term customer partnerships.
Identify, qualify, and pursue new opportunities within existing and prospective accounts.
Build pipeline through proactive prospecting, networking, and stakeholder engagement.
Deliver tailored product demonstrations, presentations, and proposals.
Negotiate and close new contracts, renewals, and commercial agreements.
Achieve assigned new-business, retention, and revenue-growth targets.
Use AI-powered tools to enhance customer engagement, sales planning, forecasting, pipeline management, and productivity.
Identify opportunities for AI-enabled solutions that support digital transformation in academic institutions.
Stay current with emerging AI trends in education, research, and academic publishing.