Strategic Higher-Education Account Lead (Hybrid)

Network Finance; Gauteng; Hybrid; ZAR 750,000 - 1,100,000; Full time

Benefits offered by this job

Medical Aid

Retirement Plan

Study leave

Job summary

LexisNexis Legal & Professional in Johannesburg is seeking a proactive Key Account Manager to drive sustainable revenue growth in higher education. This hybrid role combines new business development with strategic account management, building partnerships with academic institutions and driving product adoption and digital transformation.

You will engage with faculty, librarians, procurement teams, and decision-makers, leveraging AI to enhance sales effectiveness and customer outcomes; join a

Qualifications

• Bachelor's degree in Business, Marketing, Education, or a related field.
• Proven experience in sales, business development, account management, or customer success, preferably in education, publishing, information services, or technology.
• Strong understanding of the academic and higher-education market.
• Demonstrated ability to manage strategic accounts while developing and securing new business.
• Experience using CRM platforms and digital sales tools.

Responsibilities

• Market Analysis & Strategic Planning: conduct market research to identify customer needs, competitor activity, trends, and growth opportunities.
• Strategic Account Management: manage a portfolio of academic accounts, expand through greater adoption, and deliver renewals.
• Product Adoption & Stakeholder Engagement: retain and grow product adoptions with faculty, librarians, procurement teams, and decision-makers.
• Business Development & Revenue Growth: identify, qualify, and pursue new opportunities and build pipeline.
• AI Enablement & Digital Fluency: use AI-powered tools to enhance engagement, planning, forecasting, and pipeline management.
• Collaboration & Performance Reporting: partner with Marketing, Product, Customer Success, Editorial, and Support; maintain CRM records.

Skills

Sales experience

Business development

Account management

Customer success

CRM tools

Digital sales tools

Education

Bachelor's degree in Business/Marketing/Education

Tools

CRM platforms

Sales enablement tools

Job description

LexisNexis Legal & Professional in Johannesburg is seeking a proactive Key Account Manager to drive sustainable revenue growth in higher education. This hybrid role combines new business development with strategic account management, building partnerships with academic institutions and driving product adoption and digital transformation.

You will engage with faculty, librarians, procurement teams, and decision-makers, leveraging AI to enhance sales effectiveness and customer outcomes; join a