Hybrid Strategic Accounts Director: AI-Driven Growth

Placements24; South Africa; Hybrid; ZAR 600,000 - 1,200,000; Full time

Benefits offered by this job

Medical Aid

Retirement Plan with risk benefits

Study leave

Job summary

LexisNexis Legal & Professional in Johannesburg is seeking a Key Account Manager to drive revenue growth in higher education. This hybrid role combines new business development with strategic account management, focusing on expanding existing relationships and securing new opportunities through AI-enabled insights.

You will serve as a trusted advisor to academic institutions, faculty, librarians, authors, and procurement teams, promoting product adoption, customer satisfaction, and digital

Qualifications

• Bachelor's degree in Business, Marketing, Education, or a related field.
• Proven experience in sales, business development, account management, or customer success, preferably in education, publishing, information services, or technology.
• Strong understanding of the academic and higher-education market.
• Demonstrated ability to manage strategic accounts while developing and securing new business.
• Experience using CRM platforms and digital sales tools.

Responsibilities

• Market Analysis & Strategic Planning: conduct market research, develop annual territory & account plans, use AI insights to improve planning.
• Strategic Account Management: manage a portfolio of academic accounts, renewals, expand adoption, identify retention risks.
• Product Adoption & Stakeholder Engagement: retain and grow product adoptions, build relationships with faculty and procurement teams, drive customer success.

Skills

Strategic account management

Sales planning

Digital literacy

Industry knowledge

Education

Bachelor's degree in Business, Marketing, Education, or related field

Tools

CRM platforms

Digital sales tools

Job description

LexisNexis Legal & Professional in Johannesburg is seeking a Key Account Manager to drive revenue growth in higher education. This hybrid role combines new business development with strategic account management, focusing on expanding existing relationships and securing new opportunities through AI-enabled insights.

You will serve as a trusted advisor to academic institutions, faculty, librarians, authors, and procurement teams, promoting product adoption, customer satisfaction, and digital