Strategic Client Success Manager (Hybrid/Remote)

WatersEdge Solutions; Johannesburg; Hybride; ZAR 600 000 - 900 000; Plein temps

Avantages offerts par ce poste

High visibility role impacting revenue

Exposure to international logistics

Supportive and collaborative team environment

Opportunities for leadership growth

Résumé du poste

A dynamic tech-driven firm is seeking a Client Success Manager to manage client relationships and lead strategic initiatives. This hybrid role requires strong analytical skills and proven commercial growth experience. The ideal candidate will excel in building trust-based connections, making key decisions on pricing and project rollouts, and identifying upsell opportunities. This high-visibility position offers growth within an international logistics and technology environment, along with a collaborative team culture.

Qualifications

• Fluent English speaker with a strong academic background.
• Proven success in commercial growth or relationship management.
• Experience leading teams or functions is a plus.

Responsabilités

• Build and maintain strong, long-term client relationships.
• Lead pricing strategies and project rollout decisions.
• Identify and convert upsell opportunities across new products.
• Collaborate with leadership on strategic client direction.

Connaissances

Client-facing experience

Strong numerical and analytical acumen

Excellent communication

Independent thinker

Problem-solving skills

Formation

Degree-qualified; CA or BCom LLB preferred

Description du poste

A dynamic tech-driven firm is seeking a Client Success Manager to manage client relationships and lead strategic initiatives. This hybrid role requires strong analytical skills and proven commercial growth experience. The ideal candidate will excel in building trust-based connections, making key decisions on pricing and project rollouts, and identifying upsell opportunities. This high-visibility position offers growth within an international logistics and technology environment, along with a collaborative team culture.