Strategic Customer Success Manager

Print Outsource International; South Africa; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading client service firm in South Africa is seeking a Customer Success Manager responsible for overseeing client onboarding and ensuring successful implementation aligned with client service level agreements. The role involves collaboration with support teams to ensure project success. Ideal candidates will have strong project management skills and experience in client relations. This position offers opportunities for professional development and impactful client interaction.

Responsibilities

• Ensure successful onboarding of new clients.
• Manage implementation according to client service level agreements.
• Coordinate with support functions and client teams.

Job description

A leading client service firm in South Africa is seeking a Customer Success Manager responsible for overseeing client onboarding and ensuring successful implementation aligned with client service level agreements. The role involves collaboration with support teams to ensure project success. Ideal candidates will have strong project management skills and experience in client relations. This position offers opportunities for professional development and impactful client interaction.