Store Supervisor

Placements24; LegKraal Gate; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Employee discount

Training and career advancement

Supportive team environment

Provident fund

Job summary

Placements24 is seeking a Store Supervisor for Mahikeng, North West. You will support the Store Manager by supervising daily operations, overseeing a team of retail associates, and ensuring a positive shopping experience for customers.

The role requires 1+ year in supervisory retail, strong communication, and inventory awareness. You will ensure store standards, drive sales, manage stock, and contribute to merchandising, training, and policy compliance.

Qualifications

• Minimum 1 year in a supervisory or senior sales role in retail.
• Strong understanding of retail operations, inventory management and customer service.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist Store Manager in daily store operations and smooth functioning.
• Supervise and motivate a team of retail associates.
• Ensure high standards of customer service consistently.
• Manage inventory including receiving, stocking and stocktaking.
• Maintain visual merchandising and store presentation.
• Process customer transactions accurately and efficiently.
• Assist with staff training and development.
• Ensure compliance with company policies and procedures.
• Contribute to achieving store sales targets.

Skills

Retail experience

Leadership

Communication skills

Customer service

Organizational skills

Education

High school diploma

Tools

POS systems

Job description

About the Role

Our client, a popular national clothing retailer, is seeking a dedicated and organized Store Supervisor to join their team in **Mahikeng, North West**. This role is pivotal in supporting the Store Manager by overseeing daily store operations, ensuring exceptional customer service, and leading a team of retail associates. The Store Supervisor will be responsible for maintaining store standards, managing inventory, assisting with sales, and providing guidance to staff. The ideal candidate is a motivated individual with strong retail experience, excellent communication skills, and a commitment to operational efficiency. This position offers a great opportunity for career growth within the retail sector in **Mahikeng**. We are looking for a proactive individual who can step in to manage store activities, motivate the team, and ensure a positive shopping experience for every customer.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and ensuring smooth functioning.
• Supervise and motivate a team of retail associates, providing guidance and support.
• Ensure high standards of customer service are consistently delivered.
• Manage inventory effectively, including receiving, stocking, and stocktaking.
• Maintain visual merchandising standards and store presentation.
• Process customer transactions accurately and efficiently.
• Handle customer inquiries and resolve minor issues.
• Assist with staff training and development.
• Ensure compliance with company policies and procedures.
• Contribute to achieving store sales targets.

Requirements

• Previous experience in a retail environment, with at least 1 year in a supervisory or senior sales role.
• Strong understanding of retail operations, including inventory management and customer service.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a team.
• Good organizational skills and attention to detail.
• Proficiency in POS systems.
• Flexibility to work various shifts, including weekends.
• A positive attitude and a strong work ethic.
• Knowledge of the **North West** retail market is beneficial.
• High school diploma or equivalent.

Benefits

• Competitive salary.
• Employee discount on merchandise.
• Opportunities for training and career advancement.
• A supportive team environment.
• Contribution to a provident fund.