Retail Store Manager - Mahikeng

Placements24; LegKraal Gate; Presencial; ZAR 350.000 - 550.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary package

Performance-based bonuses

Medical aid

Employee discounts

Descripción de la vacante

Placements24 is seeking an experienced Retail Store Manager to lead a busy Mahikeng branch in North West. You will drive sales, manage staff, and ensure outstanding customer service while upholding brand standards.

Ideal candidates will have a proven track record in senior retail leadership, strong team development skills, and the ability to analyze performance data to improve profitability. The role requires flexibility to work weekends and holidays.

Formación

• Proven experience in a Retail Store Manager role.
• Demonstrated leadership and staff development skills.
• Strong customer service focus and interpersonal abilities.
• Proficiency with retail management software and POS systems.

Responsabilidades

• Oversee day-to-day store operations.
• Develop and implement strategies to meet sales targets and profitability.
• Recruit, train, motivate, and manage store staff.
• Ensure exceptional customer service and resolve inquiries or complaints.

Conocimientos

Retail Store Manager experience

Leadership

Staff development

Customer service

Retail management software

POS systems

Inventory control

Merchandising

Financial data analysis

Operational best practices

Descripción del empleo

About the Role

Our client is seeking an experienced and dynamic Retail Store Manager to lead operations at their busy branch in Mahikeng, North West . This is a pivotal role responsible for driving sales performance, managing staff, and ensuring exceptional customer service. The ideal candidate will possess strong leadership qualities, a deep understanding of retail management, and a proven ability to achieve targets in a competitive market. You will be instrumental in creating a positive and productive work environment, fostering team development, and upholding the brand's reputation. This opportunity requires a passionate retail professional dedicated to operational excellence within the Mahikeng community.

Key Responsibilities

• Oversee all day-to-day operations of the retail store, ensuring smooth and efficient functioning.
• Develop and implement strategies to achieve sales targets and maximize profitability.
• Recruit, train, motivate, and manage store staff, fostering a high-performance culture.
• Ensure exceptional customer service standards are consistently met, handling customer inquiries and resolving complaints.
• Manage inventory, including stock control, merchandising, and loss prevention initiatives.
• Maintain store appearance and visual merchandising standards in line with brand guidelines.
• Control operational costs, including labor, expenses, and inventory shrinkage.
• Analyze sales data and performance metrics to identify trends and opportunities for improvement.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Act as the primary point of contact for corporate management and external stakeholders.

Requirements

• Proven experience as a Retail Store Manager or in a similar senior retail leadership role.
• Demonstrated success in achieving sales targets and managing retail operations.
• Strong leadership, team management, and staff development skills.
• Excellent customer service and interpersonal skills.
• Proficiency in retail management software, POS systems, and inventory control.
• Ability to analyze financial data and make informed business decisions.
• Strong understanding of merchandising, marketing, and operational best practices.
• Excellent organizational and problem-solving skills.
• Flexibility to work varied hours, including weekends and public holidays, as required in Mahikeng.
• A passion for retail and a commitment to delivering outstanding results.

Benefits

• This position offers a competitive salary package, commensurate with your experience and proven track record in retail management.
• Our client provides performance-based bonuses, a comprehensive benefits package including medical aid, and opportunities for career advancement within their growing retail chain.
• You will also receive employee discounts on products and benefit from a supportive company culture that values leadership and dedication in the North West region.