Retail Team Leader - Mahikeng

Placements24; LegKraal Gate; Vor Ort; ZAR 240.000 - 360.000; Vollzeit

Benefits dieser Stelle

Competitive salary package

Career growth and leadership dev.

Employee discounts on store merch

Ongoing training and support

Zusammenfassung

Placements24 is seeking an experienced Retail Team Leader for our Mahikeng, North West store. You will guide a team of retail associates to deliver exceptional customer service and achieve sales targets, while supporting the store management with daily operations and brand standards.

The ideal candidate will have proven leadership skills, strong communication, and a passion for retail. The role offers opportunities for growth in a fast-paced environment and requires weekend and public holiday

Qualifikationen

• Experience in a retail supervisory or team-lead role.
• Ability to motivate and develop a retail team.
• Strong understanding of retail sales, customer service, and merchandising.

Aufgaben

• Lead and motivate a team of retail associates to achieve store sales targets.
• Assist store management with daily operations, including opening and closing procedures.
• Provide excellent customer service and ensure high standards are met by the team.
• Supervise staff, delegate tasks, and provide coaching and feedback.
• Ensure effective merchandising and presentation of products on the sales floor.
• Manage stock levels and assist with inventory counts and replenishment.
• Handle customer inquiries and escalate as needed.
• Ensure compliance with policies and health and safety regulations.
• Assist in training new team members.
• Foster a positive and collaborative team atmosphere.

Kenntnisse

Team leadership

Customer service

Merchandising

Communication

POS systems

Tools

POS systems

Jobbeschreibung

About the Role

Our client, a fast-paced and customer-centric retailer, is seeking an experienced and motivated Retail Team Leader to join their store in Mahikeng, North West. This role is pivotal in guiding and motivating a team of retail associates to deliver exceptional customer service and achieve sales goals. You will be responsible for supporting the store management team, overseeing daily operations, ensuring brand standards are maintained, and fostering a positive and productive work environment. The ideal candidate is a natural leader with strong communication skills, a passion for retail, and a proven ability to motivate a team to succeed. This is an excellent opportunity to advance your retail career.

Key Responsibilities

• Lead and motivate a team of retail associates to achieve individual and store sales targets.
• Assist store management with daily operations, including opening and closing procedures.
• Provide excellent customer service and ensure high standards are met by the team.
• Supervise staff, delegate tasks, and provide coaching and feedback.
• Ensure effective merchandising and presentation of products on the sales floor.
• Manage stock levels and assist with inventory counts and replenishment.
• Handle customer inquiries, feedback, and resolve escalated issues.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Assist in training new team members.
• Contribute to a positive and collaborative team atmosphere.

Requirements

• Previous experience in a retail supervisory or team lead role is essential.
• Proven ability to lead, motivate, and develop a retail team.
• Strong understanding of retail sales, customer service, and merchandising principles.
• Excellent communication and interpersonal skills.
• Proficiency with POS systems and retail management software.
• Ability to work effectively in a fast-paced environment.
• Flexible availability, including weekends and public holidays.
• A proactive and problem-solving approach.
• Must be able to reliably commute to Mahikeng, North West.
• A passion for retail and delivering exceptional customer experiences.

Benefits

• Competitive salary package.
• Opportunities for career growth and leadership development.
• Employee discounts on store merchandise.
• Ongoing training and support from management.
• A dynamic and engaging work environment.
• Potential for performance-based incentives.