Store Manager - Apparel Retail

Placements24; LegKraal Gate; On-site; ZAR 250,000 - 360,000; Full time

Benefits offered by this job

Staff discounts on apparel

Ongoing training and development

Career advancement opportunities

Job summary

Placements24 is seeking an experienced Store Manager for a fashion retailer in Mahikeng, North West. You will oversee all store operations, drive sales, manage staff, and ensure a superior customer shopping experience.

The role requires strong leadership, a passion for fashion, and a track record of achieving business objectives. As Store Manager, you will lead a high-performing team, manage visual merchandising, inventories, and HR processes while upholding company standards.

Qualifications

• 4–6 years of retail management experience, preferably in apparel or fashion.
• Proven ability to lead, motivate, and develop a retail team.
• Strong sales acumen with history of meeting targets.
• Excellent customer service and communication skills.
• Experience with inventory management and POS systems.
• Willingness to work weekends/holidays in Mahikeng.
• Degree in business or retail management preferred.

Responsibilities

• Oversee store operations including sales, service, and inventory.
• Set and monitor sales targets for store and team.
• Lead, train, coach, and motivate staff.
• Maintain visual merchandising standards.
• Manage inventory, stock control, receiving, and loss prevention.
• Handle customer inquiries, feedback, and complaints.
• Manage staff scheduling and payroll adherence to HR policies.
• Analyse sales reports and market trends for growth.
• Ensure compliance with company policies and safety regulations.
• Contribute to local marketing and community engagement.

Skills

Leadership

Sales acumen

Customer service

Communication

Inventory management

Staff management

Education

High school diploma or equivalent

Degree in business or retail management

Tools

POS systems

Visual Merchandising

Job description

About the Role Our client, a popular fashion apparel retailer known for its trendy collections and customer-focused approach, is seeking an experienced and dynamic Store Manager to lead their branch in Mahikeng, North West. This critical role involves overseeing all store operations, driving sales performance, managing staff effectively, and ensuring an exceptional customer shopping experience. The ideal candidate will possess strong leadership skills, a passion for fashion retail, and a proven ability to achieve business objectives. This is an exciting opportunity to manage a store in Mahikeng, contributing to the brand's growth and success in the North West province. We are looking for a leader who can inspire a team and foster a positive, high-performing environment.

Key Responsibilities

• Manage all aspects of store operations, including sales, customer service, inventory, and staff management.
• Set sales targets for the store and individual team members, and monitor performance to ensure goals are met.
• Lead, train, coach, and motivate the store team to deliver outstanding customer service and sales results.
• Ensure visual merchandising standards are maintained, creating an appealing and engaging store environment.
• Manage inventory effectively, including stock control, receiving, and loss prevention strategies.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner.
• Oversee staff scheduling, payroll, and adherence to HR policies.
• Analyze sales reports and market trends to identify opportunities for growth and improvement.
• Ensure the store operates efficiently and compliantly with all company policies and safety regulations.
• Contribute to local marketing initiatives and community engagement.

Requirements

• Minimum of 4-6 years of retail management experience, preferably in apparel or fashion.
• Proven ability to lead, motivate, and develop a retail team.
• Strong sales acumen and a track record of achieving sales targets.
• Excellent customer service and communication skills.
• Experience with inventory management, visual merchandising, and POS systems.
• Ability to work flexible hours, including weekends and holidays, in Mahikeng.
• Strong organizational and problem-solving skills.
• A passion for fashion and understanding of current retail trends.
• High school diploma or equivalent; a degree in business or retail management is a plus.
• Energetic, proactive, and results-driven attitude.

Benefits

Our client offers a competitive salary, performance-based bonuses, staff discounts on apparel, and opportunities for career advancement within the company. This role is based in Mahikeng, North West, offering a chance to lead in a key regional market. We provide ongoing training and development to support your professional growth. Join our team and be part of a brand that values creativity, dedication, and a positive customer experience.