Retail Floor Supervisor - Mahikeng

Placements24; LegKraal Gate; On-site; ZAR 83,000 - 138,000; Full time

Benefits offered by this job

On-the-job training

Career advancement

Friendly team environment

Job summary

Placements24 is seeking a proactive Retail Floor Supervisor for our Mahikeng, North West store. The role focuses on leading daily sales floor activities, delivering top-tier customer service, and supporting management to maintain high presentation and engagement standards.

You will motivate sales associates, oversee stock and POS transactions, and ensure policies are followed. The ideal candidate brings leadership potential, strong communication, and a passion for retail in a fast-paced

Qualifications

• Experience leading a retail team and driving sales performance.
• Strong customer service orientation with a proactive approach.
• Excellent communication and interpersonal skills.
• Familiarity with POS systems and checkout procedures.
• Experience with basic inventory and stock counts.
• Ability to stay organized and manage multitask priorities.
• Problem solving mindset with a can-do attitude.
• Willingness to work weekends and holidays as needed.
• Ability to inspire and coach sales associates toward goals.

Responsibilities

• Supervise daily sales floor operations, ensuring efficiency and adherence to company standards.
• Assist customers with inquiries, product information, and purchases, providing a positive shopping experience.
• Lead and motivate a team of sales associates to meet individual and store sales goals.
• Ensure visual merchandising standards are maintained on the sales floor.
• Assist with inventory management, including receiving, stocking, and stock counts.
• Process customer transactions accurately using the POS system.
• Handle customer concerns and feedback professionally.
• Maintain store cleanliness and organization.
• Assist management with staff training and development.
• Implement store policies and procedures effectively.

Skills

Leadership

Customer service

Communication

POS systems

Inventory management

Organizational skills

Problem solving

Flexibility

Team motivation

Job description

About the Role

Our client is seeking an enthusiastic and proactive Retail Floor Supervisor to join their team in Mahikeng, North West. This role is pivotal in ensuring the smooth operation of the sales floor, providing exceptional customer service, and supporting the management team. You will be responsible for overseeing daily activities, motivating the sales associates, and maintaining high standards of presentation and customer engagement. The ideal candidate possesses strong leadership potential, excellent communication skills, and a passion for retail. This position requires a hands-on approach to leading by example on the Mahikeng store floor.

Key Responsibilities

• Supervise daily sales floor operations, ensuring efficiency and adherence to company standards.
• Assist customers with inquiries, product information, and purchases, providing a positive shopping experience.
• Lead and motivate a team of sales associates to meet individual and store sales goals.
• Ensure visual merchandising standards are maintained on the sales floor.
• Assist with inventory management, including receiving, stocking, and stock counts.
• Process customer transactions accurately using the POS system.
• Handle customer concerns and feedback professionally.
• Maintain store cleanliness and organization.
• Assist management with staff training and development.
• Implement store policies and procedures effectively.

Requirements

• Previous experience in a retail environment, with some supervisory or team lead experience preferred.
• Strong customer service and communication skills.
• Ability to motivate and lead a team.
• Familiarity with POS systems and basic inventory management.
• Excellent organizational and problem-solving skills.
• Ability to work flexible hours, including weekends and some holidays, in Mahikeng, North West.
• A positive attitude and a strong work ethic.
• Enthusiasm for the retail industry.
• Ability to stand for extended periods and lift moderate weight.
• A desire to grow within a retail career.

Benefits

This role offers a competitive hourly wage equivalent to an annual salary of R, along with opportunities for career advancement within the retail sector. You will receive on-the-job training and support to excel in your role. Join a friendly and dynamic team in Mahikeng, North West, where your contributions are valued. We offer a supportive work environment that encourages professional growth and development.