Retail Store Associate

Placements24; LegKraal Gate; On-site; ZAR 83,000 - 138,000; Full time

Benefits offered by this job

Overtime potential

Employee discounts

On-the-job training

Supportive team

Career advancement

Job summary

Placements24 is seeking a friendly Retail Store Associate for our Mahikeng store, where you will help customers, process sales, and ensure a well-presented, welcoming shopping environment.

You will work with a supportive team, operate the POS system, stock shelves, and learn product knowledge to deliver a positive shopping experience and opportunities to grow within retail. Previous experience is not required, and training is provided.

Qualifications

• Previous experience in a retail or customer service role is advantageous but not required.
• Strong interpersonal and communication skills.
• A friendly, approachable demeanor and a passion for customer service.
• Ability to work effectively in a team environment and follow instructions.
• Basic numeracy and literacy skills; comfortable using POS systems.
• A willingness to learn and adapt to store procedures and product knowledge.

Responsibilities

• Engage with customers to understand their needs and provide helpful product information and recommendations.
• Process customer transactions accurately and efficiently using the Point of Sale (POS) system.
• Assist with maintaining store cleanliness, organization, and visual merchandising standards.
• Replenish stock on the sales floor and assist with inventory management tasks as needed.
• Respond to customer inquiries and resolve minor issues to ensure customer satisfaction.
• Collaborate with team members to ensure smooth store operations and a positive customer experience.

Job description

About the Role

Our client is looking for an enthusiastic and customer-focused Retail Store Associate to join their team in Mahikeng . In this role, you will be essential in providing exceptional customer service, assisting customers with their shopping needs, and contributing to the overall success of the store. You will be involved in various aspects of store operations, including sales, customer engagement, and maintaining store presentation. This position is perfect for an individual passionate about retail and dedicated to creating a positive shopping experience for every customer, working within a well-established retail outlet.

Key Responsibilities

• Engage with customers to understand their needs and provide helpful product information and recommendations.
• Process customer transactions accurately and efficiently using the Point of Sale (POS) system.
• Assist with maintaining store cleanliness, organization, and visual merchandising standards.
• Replenish stock on the sales floor and assist with inventory management tasks as needed.
• Respond to customer inquiries and resolve minor issues to ensure customer satisfaction.
• Collaborate with team members to ensure smooth store operations and a positive customer experience.

Requirements

• Previous experience in a retail or customer service role is advantageous but not required.
• Strong interpersonal and communication skills.
• A friendly, approachable demeanor and a passion for customer service.
• Ability to work effectively in a team environment and follow instructions.
• Basic numeracy and literacy skills; comfortable using POS systems.
• A willingness to learn and adapt to store procedures and product knowledge.

Benefits

• Competitive hourly wage and potential for overtime.
• Employee discounts on store merchandise.
• On-the-job training to develop retail skills and product knowledge.
• A supportive and friendly team atmosphere.
• Opportunities for career advancement within the retail sector.