Retail Floor Supervisor - Mahikeng

Placements24; South Africa; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

On-the-job training

Career advancement opportunities

Job summary

Placements24 is seeking a Retail Floor Supervisor for the Mahikeng, North West store. The role focuses on leading the sales team, delivering excellent customer service, and maintaining store presentation.

You will supervise daily operations, support staff, and ensure smooth checkout processes. The position emphasizes hands-on leadership and a commitment to retail excellence in a dynamic environment.

Qualifications

• Experience in retail with supervisory or team lead responsibilities.
• Strong customer service and communication skills.
• Ability to motivate and lead a team.
• Familiarity with POS systems and basic inventory management.
• Willingness to work weekends/holidays in Mahikeng.
• Ability to stand for extended periods and lift moderate weight.

Responsibilities

• Supervise daily sales floor operations and ensure efficiency.
• Assist customers with inquiries, product information and purchases.
• Lead and motivate a team of sales associates to meet store goals.
• Maintain visual merchandising standards on the sales floor.
• Support inventory management including receiving, stocking and counts.
• Process transactions accurately using the POS system.
• Handle customer concerns professionally.
• Keep store clean and organized.
• Assist management with staff training and development.
• Implement store policies and procedures.

Skills

Retail leadership

Customer service

POS systems

Stock management

Job description

Retail Floor Supervisor – Mahikeng

Our client is seeking an enthusiastic and proactive Retail Floor Supervisor to join their team in Mahikeng, North West. This role is pivotal in ensuring the smooth operation of the sales floor, providing exceptional customer service, and supporting the management team. You will be responsible for overseeing daily activities, motivating the sales associates, and maintaining high standards of presentation and customer engagement. The ideal candidate possesses strong leadership potential, excellent communication skills, and a passion for retail. This position requires a hands‑on approach to leading by example on the Mahikeng store floor.

Key Responsibilities

• Supervise daily sales floor operations, ensuring efficiency and adherence to company standards.
• Assist customers with inquiries, product information, and purchases, providing a positive shopping experience.
• Lead and motivate a team of sales associates to meet individual and store sales goals.
• Ensure visual merchandising standards are maintained on the sales floor.
• Assist with inventory management, including receiving, stocking, and stock counts.
• Process customer transactions accurately using the POS system.
• Handle customer concerns and feedback professionally.
• Maintain store cleanliness and organization.
• Assist management with staff training and development.
• Implement store policies and procedures effectively.

Requirements

• Previous experience in a retail environment, with some supervisory or team lead experience preferred.
• Strong customer service and communication skills.
• Ability to motivate and lead a team.
• Familiarity with POS systems and basic inventory management.
• Excellent organizational and problem‑solving skills.
• Ability to work flexible hours, including weekends and some holidays, in Mahikeng, North West.
• A positive attitude and a strong work ethic.
• Enthusiasm for the retail industry.
• Ability to stand for extended periods and lift moderate weight.
• A desire to grow within a retail career.

Benefits

This role offers a competitive hourly wage equivalent to an annual salary of R, along with opportunities for career advancement within the retail sector. You will receive on‑the‑job training and support to excel in your role. Join a friendly and dynamic team in Mahikeng, North West, where your contributions are valued. We offer a supportive work environment that encourages professional growth and development.