Store Supervisor

Placements24; Mbombela (Nelspruit); On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts

Training programs

Career advancement prospects

Job summary

Placements24 is seeking a Store Supervisor for its Nelspruit, Mpumalanga location to lead daily store operations and drive sales performance. You will oversee a team of retail associates, uphold service standards, and manage inventory while ensuring efficient, compliant store practices.

The role requires strong leadership, excellent communication, and a hands-on approach to coaching staff, merchandising, and customer service to maintain a positive store environment and meet targets.

Qualifications

• Previous experience in a retail leadership or supervisory role is essential.
• Proven ability to lead and motivate a team.
• Strong understanding of retail operations, sales, and customer service principles.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience with POS systems and inventory management is required.
• Ability to work flexible hours, including weekends and some evenings, as needed for store operations.
• Detail-oriented and organized with strong time management skills.
• Must be able to work effectively in Nelspruit, Mpumalanga, ZA.

Responsibilities

• Oversee daily store operations, ensuring efficiency and adherence to company standards.
• Lead, motivate, and support a team of retail associates, fostering a positive work environment.
• Assist in managing inventory, including receiving, stocking, and conducting stocktakes.
• Ensure excellent customer service is provided at all times, handling inquiries and resolving issues promptly.
• Implement and maintain visual merchandising guidelines to create an appealing store environment.
• Monitor sales performance and assist management in developing strategies to meet targets.
• Ensure compliance with all health, safety, and security procedures.
• Train and mentor new staff members, reinforcing brand values and operational procedures.
• Manage cash handling and point-of-sale (POS) operations accurately.
• Assist with staff scheduling and performance feedback.
• Contribute to operational improvements and loss prevention strategies within the Nelspruit, Mpumalanga, ZA store.

Skills

Retail leadership

Team motivation

Customer service

Communication

Problem solving

POS experience

Operations management

Tools

POS systems

Inventory software

Job description

About the Role

Our client, a popular general merchandise retailer, is seeking an experienced and proactive Store Supervisor to support the management team at their location in Nelspruit, Mpumalanga, ZA . This role is critical in ensuring the smooth day-to-day operations of the store, leading by example, and maintaining high standards of customer service and operational efficiency. The ideal candidate will have a strong retail background, excellent leadership skills, and a commitment to driving sales and team performance. You will be instrumental in fostering a positive work environment and ensuring customer satisfaction. This is an excellent opportunity for career growth in retail management in the scenic province of Mpumalanga .

Key Responsibilities

• Oversee daily store operations, ensuring efficiency and adherence to company standards.
• Lead, motivate, and support a team of retail associates, fostering a positive work environment.
• Assist in managing inventory, including receiving, stocking, and conducting stocktakes.
• Ensure excellent customer service is provided at all times, handling inquiries and resolving issues promptly.
• Implement and maintain visual merchandising guidelines to create an appealing store environment.
• Monitor sales performance and assist management in developing strategies to meet targets.
• Ensure compliance with all health, safety, and security procedures.
• Train and mentor new staff members, reinforcing brand values and operational procedures.
• Manage cash handling and point-of-sale (POS) operations accurately.
• Assist with staff scheduling and performance feedback.
• Contribute to operational improvements and loss prevention strategies within the Nelspruit, Mpumalanga, ZA store.

Requirements

• Previous experience in a retail leadership or supervisory role is essential.
• Proven ability to lead and motivate a team.
• Strong understanding of retail operations, sales, and customer service principles.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience with POS systems and inventory management is required.
• Ability to work flexible hours, including weekends and some evenings, as needed for store operations.
• A commitment to maintaining high standards of store presentation and cleanliness.
• Must be able to work effectively in Nelspruit, Mpumalanga, ZA.
• Detail-oriented and organized with strong time management skills.
• A proactive and results-driven attitude.

Benefits

This position offers a competitive salary with opportunities for performance-based incentives. Our client provides comprehensive training programs, career advancement prospects within the organization, and staff discounts on merchandise. You will work in a supportive and dynamic retail environment and gain valuable leadership experience. Join our client and be a key player in their retail success in Nelspruit.