Store Operations Supervisor

Placements24; Mbombela (Nelspruit); On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Salary bonus

Employee discounts

Career training

Medical aid

Retirement fund

Supportive environment

Job summary

Placements24 is seeking a Store Operations Supervisor for our client in Nelspruit, Mpumalanga. You will oversee daily store activities, supervise staff schedules, manage inventory, and ensure top-tier customer service in line with company standards.

The role requires strong leadership, excellent organization, and a hands-on approach to retail operations. Weekend and holiday hours may be required; relocation to Nelspruit is a plus for local candidates.

Qualifications

• Experience in a retail supervisory or operational role.
• Strong understanding of retail operations, inventory management and loss prevention.
• Excellent organizational and time-management skills.
• Proven ability to lead and motivate a team.
• Good communication and interpersonal skills.
• Ability to work flexible hours, including weekends and public holidays.
• Proximity to or willingness to relocate to Nelspruit.

Responsibilities

• Supervise daily store operations, ensuring activities align with company standards in Nelspruit.
• Manage staff scheduling and daily assignments, ensuring adequate coverage.
• Oversee inventory management, stock receiving, stocking and cycle counts.
• Ensure merchandise is displayed according to visual merchandising guidelines.
• Monitor store cleanliness, safety and security standards.
• Assist in training new employees and coach existing staff.

Skills

Retail supervision

Inventory management

POS proficiency

Team leadership

Customer service

Time management

Communication skills

Problem solving

Tools

POS systems

Basic computer skills

Job description

About the Role

Our client, a key player in the retail industry, is seeking a dedicated and efficient Store Operations Supervisor to oversee the smooth running of their store in Nelspruit, Mpumalanga . This role is crucial for maintaining operational excellence, ensuring adherence to company standards, and supporting the store management team. You will be responsible for supervising daily activities, managing staff schedules, overseeing inventory processes, and ensuring a high level of customer service. The ideal candidate possesses strong organizational skills, leadership qualities, and a hands-on approach to operational management. This is an excellent opportunity to contribute to the success of a leading retailer in the Mpumalanga region and develop your career in retail operations. We are looking for a reliable individual committed to operational efficiency and team support.

Key Responsibilities

• Supervise daily store operations, ensuring all activities are carried out efficiently and according to company standards in Nelspruit .
• Manage staff scheduling and daily assignments, ensuring adequate coverage.
• Oversee inventory management processes, including stock receiving, stocking, and cycle counts.
• Ensure all merchandise is displayed according to visual merchandising guidelines.
• Monitor and maintain store cleanliness, safety, and security standards.
• Assist in training new employees and provide ongoing coaching to existing staff.
• Handle customer inquiries and resolve any operational issues that arise.
• Support the Store Manager in implementing operational policies and procedures.
• Ensure efficient processing of transactions at the point of sale.
• Contribute to minimizing stock loss and operational expenses.

Requirements

• Previous experience in a retail supervisory or operational role.
• Strong understanding of retail store operations, inventory management, and loss prevention.
• Excellent organizational and time-management skills.
• Proven ability to lead and motivate a team.
• Good communication and interpersonal skills.
• Ability to work flexible hours, including weekends and public holidays.
• Proficiency with point-of-sale (POS) systems and basic computer skills.
• A proactive and problem-solving approach to operational challenges.
• Commitment to maintaining high standards of customer service and store presentation.
• Proximity to or willingness to relocate to Nelspruit .

Benefits

• Competitive salary and potential for performance-based bonuses.
• Opportunity to gain significant operational management experience.
• Employee discounts on a wide range of products.
• Structured training programs for career development.
• A supportive and professional working environment.
• Medical aid coverage.
• Retirement fund options.