Assistant Store Manager

Placements24; Mbombela (Nelspruit); On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Employee discount

Training and development opportunities

Medical aid and pension

Job summary

Placements24 is seeking an Assistant Store Manager for its Nelspruit, Mpumalanga location. You will support the Store Manager in operations, customer service, and staff management, while ensuring store standards and brand integrity.

You will lead a team, assist with training, and focus on inventory control, merchandising, and loss prevention to deliver exceptional customer experiences. Flexibility to work weekends and holidays is expected.

Qualifications

• Experience as a supervisor or assistant manager in retail is essential.
• Proven ability to lead and motivate a team.
• Strong customer service and communication skills.
• Experience with POS systems and inventory management.
• Good organizational skills and attention to detail.

Responsibilities

• Support the Store Manager in all aspects of store operations.
• Supervise and motivate a team of retail associates.
• Assist with staff training, performance feedback, and development.
• Ensure high standards of customer service and address concerns.
• Manage inventory levels, stock control, merchandising and loss prevention.
• Maintain store visuals and a clean, welcoming environment.
• Operate POS system and handle cash and card transactions accurately.
• Implement promotional activities and merchandising plans.
• Ensure compliance with policies and health and safety regulations.
• Deputize for the Store Manager in their absence.

Skills

Team leadership

Customer service

POS familiarity

Inventory management

Organizational skills

Problem solving

Communication skills

Education

Retail Management diploma

Tools

POS system

Job description

About the Role

Our client, a leading retailer known for its diverse product range and excellent customer service, is seeking a motivated and capable Assistant Store Manager to support the Store Manager in their Nelspruit, Mpumalanga location. This role is integral to the efficient operation of the store, focusing on customer engagement, team supervision, stock management, and maintaining brand standards. The ideal candidate will possess strong interpersonal skills, a passion for retail, and the ability to contribute positively to the store's success. This is an excellent opportunity for career growth within a respected retail organization in the gateway to the Kruger National Park. You will play a vital role in delivering exceptional experiences to our customers in Nelspruit . We foster an inclusive environment and encourage applications from all qualified individuals.

Key Responsibilities

• Support the Store Manager in all aspects of store operations, including sales, customer service, and staff management.
• Supervise and motivate a team of retail associates, ensuring tasks are completed efficiently and professionally.
• Assist with staff training, performance feedback, and development.
• Ensure high standards of customer service are maintained, addressing customer concerns effectively.
• Manage inventory levels, including stock control, merchandising, and loss prevention measures.
• Maintain store visual standards and ensure a clean, organized, and welcoming shopping environment.
• Operate the Point of Sale (POS) system and handle cash and card transactions accurately.
• Implement promotional activities and merchandising plans as directed.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Deputize for the Store Manager in their absence.

Requirements

• Previous experience as a supervisor or assistant manager in a retail environment is essential.
• Proven ability to lead and motivate a team.
• Strong customer service and communication skills.
• Experience with POS systems and inventory management.
• Good organizational skills and attention to detail.
• Ability to work flexible hours, including weekends and public holidays, as needed in Nelspruit .
• A proactive approach to problem-solving and decision-making.
• Passion for retail and a commitment to achieving store goals.
• Must be based in or willing to relocate to Nelspruit .
• A certificate or diploma in Retail Management or Business is a plus.

Benefits

• Competitive annual salary of R , commensurate with experience.
• Opportunity for career advancement within a reputable retail company in Nelspruit .
• Employee discount on products.
• Comprehensive training and development opportunities.
• Contribution to medical aid and pension fund.
• A positive and collaborative work atmosphere.
• Structured working shifts.
• Performance-related incentives.